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Companion App (Roll20 Mobile) - Updates, Bugs, & Feedback

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Edited 1641259868
Nicole B.
Roll20 Team
Hey there! This thread is for all things mobile-app-related. We'll be posting any updates, responding to bug reports and other feedback, and collecting known issues here. Bug Reporting The best way to report a bug is through the "Report a bug" button on the app's home screen. This link autofills information about your phone and app version so we get a more complete view of what's going on. You can also reach the same form on the Roll20 Help Center , or post in this thread. Some helpful information to include: What kind of device you're using (Google Pixel 3, iPhone X, etc.) Which app version you are on (can be found on the home screen of the app) If applicable, a URL to the campaign you're having problems with As much detail as possible on the steps you took to encounter this issue, so we can try to reproduce your experience Screenshots are very helpful! Feedback We collect all our feedback on our Product Portal . You're welcome to leave them here as well, but the easiest way for us to get the big picture on what you want to see next is this portal. Please submit your ideas if you have opinions on what the app should add next! We take this feedback very seriously when deciding where to focus our efforts. Current Status Check out the Mobile Change Log for a more in-depth look at all our changes. Recent Highlights Sorted all characters by name to make it easier to find the one you want. Graphical home screen upgrades. Fixed a bug where games with 1000+ messages in the last day would crash the app. Permission to spam, captain? Coming Soon SRD Compendium search QOL updates and bug fixes Quick dice roller on character sheets
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Nicole B.
Roll20 Team
Released a small hotfix today to fix some bugs with character sheet integration to avoid data loss when opening some unsupported character sheets. Android is now on version 1.0.5  and iOS is on version 1.0.4 . Check them out as they roll out over the next few hours! Keep an eye out for some more user-facing features very soon :)
1640135812
Nicole B.
Roll20 Team
Hey friends! We just released a new Android and iOS build to our beta channels . That's right, our beta is still ongoing and you can still sign up ! These changes should be in the release version early next year. Changes for version 1.0.7: Changed UI on home screens and roll query language. Fixed a bug where games with 1000+ messages in the last day would crash the app. Go ahead, spam your friends.
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I'm going to just put it here -- but this is a decent app for players, but not for GMs. Could you at least put all the characters so the GM can see them? I think it might be helpful if we could see their sheets at a glance without dealing with the browser interface.
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Nicole B.
Roll20 Team
sean c. said: I'm going to just put it here -- but this is a decent app for players, but not for GMs. Could you at least put all the characters so the GM can see them? I think it might be helpful if we could see their sheets at a glance without dealing with the browser interface. Thanks for the feedback! This is something we're looking into, but our focus at this moment is building out more player-focused features like compendium access and basic dice rolling, so we probably won't be building out more GM-specific features in the immediate future. I definitely hear what you're saying about one change making it significantly more useful for you.
Hello! Hope this is the right place for this! First off, thank you! My players had been using D&D Beyond but that keeps them from being able to use the resources I purchase as a DM for us. However...I am curious whether or not there will be,  1. a capability that they will be able to add and remove things from their inventory themselves 2. be able to click and see the stats for their inventory items. We use the VTT for in person playing (mostly dig the virtual battle maps)and we all have the same addiction to hearing our dice clickety-clack when we roll them for real :-) Also since I play with a variety of ages (mostly family games) not everyone has access to something that runs the VTT. So, that means that myself and my daughter are the only ones who can update inventory on the website, which gets to be a lot for me, a still rookie DM. Right now they are all using a mix of paper character sheets, the roll20 companion and D&D Beyond which also gets complicated for new players as well! Thanks in advance and thank you for another awesome tool!
1640710420
The Vampire 5E sheet seems to be broken now. It no longer allows one to make rolls in the game.
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Nicole B.
Roll20 Team
TheMotherShip said: Hello! Hope this is the right place for this! First off, thank you! My players had been using D&D Beyond but that keeps them from being able to use the resources I purchase as a DM for us. However...I am curious whether or not there will be,  1. a capability that they will be able to add and remove things from their inventory themselves 2. be able to click and see the stats for their inventory items. We use the VTT for in person playing (mostly dig the virtual battle maps)and we all have the same addiction to hearing our dice clickety-clack when we roll them for real :-) Also since I play with a variety of ages (mostly family games) not everyone has access to something that runs the VTT. So, that means that myself and my daughter are the only ones who can update inventory on the website, which gets to be a lot for me, a still rookie DM. Right now they are all using a mix of paper character sheets, the roll20 companion and D&D Beyond which also gets complicated for new players as well! Thanks in advance and thank you for another awesome tool! I know the feeling, I've also used the app just for reference with my real dice and the 5 nat 20s I got that night really paid off. :) We had a mix of those three at our table too! I'll double check on these features specifically when I'm back in the office on Monday, but the goal is to be able to fully manage your character sheet from your phone, so tentatively I believe these are on the way. But please submit this into our Product Portal as well, since we rely on it so heavily to weigh out when features are rolled out. Dr DM said: The Vampire 5E sheet seems to be broken now. It no longer allows one to make rolls in the game. The app at this time only supports the D&D 5E by Roll20 character sheet. We're working towards supporting other systems like Vampire the Masquerade, but any functionality on other character sheets is subject to change as we roll out sheet workers and dial in the character sheet systems. Like the above though, it would be great if you cast a vote for playing VtM on your phone in our product portal. The order in which we optimize character sheets has some wiggle room depending on what people want the most, so your feedback will be taken into consideration!
Thank you for your answer Nicole, I went to the portal and submitted my ideas and a few more! Happy Holidays!
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Edited 1640932564
Fairly straightforward problem: I can't log in on the companion app.  It says invalid username or password. As a test, I changed my password on desktop and then tried again to log in on my phone.  Still no luck.  Then I changed it back to the original password, and tried to log in again on my phone after that.  Still no luck. As another test, I tried a different roll20 account, but using the same companion app on my same phone.  That one actually worked!  So it seems that my account, specifically, is somehow locked out of the companion app. As another test, I opened the roll20.net website in my phone's browser, and logged in there using my own normal account.  That let me log in.  Tried again in the mobile app immediately afterwards, and of course it still says my password is wrong. Initially I thought that this might be because, before logging into the new companion app, I tried several times to log into the old, discontinued app (without realizing it was discontinued) and that perhaps my account was locked from mobile logins due to the repeated failures.  However, I can log in on desktop just fine, and also it's now been over two weeks since I swapped to the new app.  So if my account was ever locked due to failed logins, it has surely been unlocked by now. Device is a Galaxy A71 5G running Android 11.  Was initially using app version 1.0.5 build 141, but updated to version 1.0.6 build 142, which didn't solve the problem.
sean c. said: I'm going to just put it here -- but this is a decent app for players, but not for GMs. Could you at least put all the characters so the GM can see them? I think it might be helpful if we could see their sheets at a glance without dealing with the browser interface. I may be misunderstanding what you are asking for but I can access my player character sheets on my companion app. It might have to do with the fact that their sheets on the VTT have me set as able to see and edit all of them?
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Edited 1640998128
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
I think sean c is asking for all characters, PC and NPC to be available, to add function for GMs. I know that this is not in the mandate of the app, which is specifically intended to be a player aid, but this is a feedback thread, and all ideas are on the table. Personally, I think it would be more of a hassle to manage 100+ NPC sheets on my phone, but that may not be everyone's use case. It would certainly be handy to use as a reference, maybe in between games.
1641259735

Edited 1641259851
Nicole B.
Roll20 Team
Fellow Human said: Fairly straightforward problem: I can't log in on the companion app.  It says invalid username or password. As a test, I changed my password on desktop and then tried again to log in on my phone.  Still no luck.  Then I changed it back to the original password, and tried to log in again on my phone after that.  Still no luck. As another test, I tried a different roll20 account, but using the same companion app on my same phone.  That one actually worked!  So it seems that my account, specifically, is somehow locked out of the companion app. As another test, I opened the roll20.net website in my phone's browser, and logged in there using my own normal account.  That let me log in.  Tried again in the mobile app immediately afterwards, and of course it still says my password is wrong. Initially I thought that this might be because, before logging into the new companion app, I tried several times to log into the old, discontinued app (without realizing it was discontinued) and that perhaps my account was locked from mobile logins due to the repeated failures.  However, I can log in on desktop just fine, and also it's now been over two weeks since I swapped to the new app.  So if my account was ever locked due to failed logins, it has surely been unlocked by now. Device is a Galaxy A71 5G running Android 11.  Was initially using app version 1.0.5 build 141, but updated to version 1.0.6 build 142, which didn't solve the problem. Thanks so much for the detailed report! We have seen some reports of login issues, but this gives us enough detail to see if we can link these accounts together and nail down a common thread between the accounts. I'll be making a ticket for this for sure. TheMotherShip said: Thank you for your answer Nicole, I went to the portal and submitted my ideas and a few more! Happy Holidays! No problem! As promised, I double checked back with the team today and inventory management at that level isn't on the immediate radar for the 5e mobile character sheet. Product portal is also a good place for that feedback. :) Small-but-big update: Last week, we released a fix for the bug that's been blanking out the attacks of some characters. Thanks so much for all of your patience. You don't need to update your apps, the latest version of the character sheet is already on your devices. If you continue to see this bug, please report it here or through the Bug Reporting button in the app so we can investigate further.
1641397258
Nicole B.
Roll20 Team
Aaaaand the app stores have now been brought up-to-speed with the beta channels. The latest version of the app is 1.0.7 , and you can see the changes below. A little prettier and a little steadier :) Nicole B. said: Hey friends! We just released a new Android and iOS build to our beta channels . That's right, our beta is still ongoing and you can still sign up ! These changes should be in the release version early next year. Changes for version 1.0.7: Changed UI on home screens and roll query language. Fixed a bug where games with 1000+ messages in the last day would crash the app. Go ahead, spam your friends.
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Edited 1642029391
Julien
Plus
Translator
Hi, I'm using the companion app for my D&D5 character and I was wondering if there was a way to indicate prepared spells just like on the web browser version?
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Nicole B.
Roll20 Team
Julien said: Hi, I'm using the companion app for my D&D5 character and I was wondering if there was a way to indicate prepared spells just like on the web browser version? This is something we have planned but not in the very immediate future. Please submit your feedback in the Product Portal to bump it up in priorities :)
As of today, I can't see spell descriptions on the companion app anymore.
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Nicole B.
Roll20 Team
Reser-Catloons said: As of today, I can't see spell descriptions on the companion app anymore. Thanks for the report. We release some style updates a few days ago that have obviously had an unintended consequence. We're working on fixing it now!
1642702227
Nicole B.
Roll20 Team
Aaaaand we're back. Sorry for the blip folks, but I hope you enjoy the new styling :) We've also pushed out an update to the apps. iOS will be on build 1.0.9, and Android on 1.0.10. These are still being reviewed by the app stores, but keep an eye out for them later today or early tomorrow! Changes: iOS: Fix to a bug that may cause Pathfinder sheets to blank out when opened in the app. Android:  Added informational text and a cool and hip graphic when you have no games under a particular filter on the home screen. My boss said I wasn't allowed to call the graphic cool and hip. What can I say? I'm a rebel. Android:  Added invisible scaffolding for upcoming features. Shhhhh. You saw nothing.