I agree, which is why I had already submitted a help center request before posting here. I know they are working an an new UI right now (which they can surely use....) but getting the stuff right that relates to their basic value proposition to customers should come first. keithcurtis said: Hi Drew! If you want to make the dev team aware, and put pressure on to fix things, your best bet is to file a Help Center Request . It produces a ticket, which will get assigned to the appropriate team. A forum post has much lower visibility, and there is no tracking mechanism. I have a strong suspicion that they are aware of this shortcoming (due to the number of times it has been mentioned on the forums), but those tickets accumulate and do indeed indicate the seriousness of the need for a fix.