Hi Matt! Are all players launching onto the same page? Depending on the ipad model, a map might be balking for older or less capable units. As a quick test, try moving the player flag to a simpler or empty page.If that loads, it lets you know that the issue is not likely with the iPads, users or Roll20 in general, but something specific to that page. If they have the same problem regardless of page, then it might require other diagnostic steps. And choice of browser matters little on the iPad. Regardless of what the browser says on the cover, the engine underneath is identical to Safari, i.e. WebKit.