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Cannot Upload Token Markers

1659792441
Patrick Von Raven
Pro
Marketplace Creator
I'm trying to create and upload my custom token markers. However, after uploading and hitting save, instead of seeing the results and being able to name each marker, I get this (and only one of the 15 markers shows up after I close this window). I logged out and cleared my cache but I still get the same problem.
1659793452
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hmm. Have you verified the original files to make sure they are in spec? Last time I checked, they need to be a whopping 512 pixels in each dimension. You can also try a private browsing window, on the odd chance there is an extension conflict or browser setting keeping this from happening.
1659800087
Patrick Von Raven
Pro
Marketplace Creator
Yes. Actually I was just reloading them so I can sort them alphabetically and then this happened. keithcurtis said: Hmm. Have you verified the original files to make sure they are in spec? Last time I checked, they need to be a whopping 512 pixels in each dimension. You can also try a private browsing window, on the odd chance there is an extension conflict or browser setting keeping this from happening.
1659800458
Try disabling extensions, and make sure you haven't hit your account storage quota.
1659848539
Patrick Von Raven
Pro
Marketplace Creator
Will do! Thanks so much and may all your gaming sessions be great ones!
1659890263
Patrick Von Raven
Pro
Marketplace Creator
Okay, I checked. It's not a storage issue as I'm only half full. And I was just able to upload maps. I verified that the tokens are of the required size.
1659890430
Patrick Von Raven
Pro
Marketplace Creator
Now it only loads a few of the selected and still can't see the rename screen.
1659896415
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
You'd probably be best served by capturing a  Console Log ( Chrome ,  Firefox ) and filing a  Help Center Request , but otherwise, do the images eventually load if you wait awhile?
1659904629
Patrick Von Raven
Pro
Marketplace Creator
Unfortunately they do not. Those that do it is sporadic at best. And difficult to repeat the success.
1659907423
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Sent you a PM.