My other account with the username "Lucas A." is unable to login in any form to the roll20 site. It normally gives an error message of incorrect password and when I try to change it and put my email it displays the standard message that if there is an email associated with that account it will receive the recovery link, but the email never arrives, even on the junk or spam folders. That forced me to create this account to participate in a friends game but there is a lot of things on that other one that I don't want to lose.