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Cannot Add Turns to Tracker

1667312482

Edited 1667312571
Rob
Pro
Detailed description of the problem My players and I are unable to add turns to the tracker, either via right-clicking on a token and selecting "Add Turn" (nothing happens) or by utilizing a macro with a token selected. Minimum number of steps to reproduce the problem 2 Description of setup Google Chrome - Version 107.0.5304.87 No extensions on browser Windows 10 Bug Triage Results We've tested with Chrome and Firefox from multiple computers. I first disabled all addons for the Roll20 campaign and then deleted them entirely. I cleared the cache on my browser. 1. I've tried manually adding turns by selecting a number of PC and GM controlled tokens, right clicking, and selecting "Add Turn." Nothing happens. 2. I created a macro, and with token selected, tried to use the new method of adding to the tracker. The roll completes in chat normally, but results are not added to the tracker. This has been attempted with both PC and GM tokens. 3. I've tried both methods in two different campaigns and it works in other campaigns.
1667320536

Edited 1667320643
Gauss
Forum Champion
Rob said: Detailed description of the problem My players and I are unable to add turns to the tracker, either via right-clicking on a token and selecting "Add Turn" (nothing happens) or by utilizing a macro with a token selected. Minimum number of steps to reproduce the problem 2 Description of setup Google Chrome - Version 107.0.5304.87 No extensions on browser Windows 10 Bug Triage Results We've tested with Chrome and Firefox from multiple computers. I first disabled all addons for the Roll20 campaign and then deleted them entirely. I cleared the cache on my browser. 1. I've tried manually adding turns by selecting a number of PC and GM controlled tokens, right clicking, and selecting "Add Turn." Nothing happens. 2. I created a macro, and with token selected, tried to use the new method of adding to the tracker. The roll completes in chat normally, but results are not added to the tracker. This has been attempted with both PC and GM tokens. 3. I've tried both methods in two different campaigns and it works in other campaigns. The forums are primarily for users helping users, the suggested method for bug reports is the Help Center. Here is the link . With that said, have you closed and reopened the turn tracker? That may resolve it.  Have you checked other maps to see if the turn tracker has different behavior on the maps? 
Gauss, thanks for the link. I submitted this over there just now. Yup, turn tracker opens and closes, but still can't add turns to it. I did switch maps and it happens in the entire campaign regardless of map. Opened up another campaign and it works as expected there, everyone can add turns. I tried making a copy of the campaign, but the problem moved over with the copy. I'll wait to see what the Help Center comes back with.
1667325589

Edited 1667325628
I'm also having trouble with the turn tracker today. I've submitted a bug report but am posting here to let others know about the issue. Tokens can be added to the turn order and sorted, but the entire list of tokens don't appear in the window even when I stretch it vertically. I can sort the list, scroll through it using my mouse wheel and advance the turn order through all the tokens by using the arrow, but the display will only show the first three and most of the fourth entrys. I've tried different maps, cleared cache, different browsers, and clearing and re-populating the turn order.
1667330915
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Rob! Very strange. I can't reproduce this, though I am using the same version of Chrome. The closest I can come is that no turn is added if the turn tracker is closed, but opening the TT and adding yet another turn causes the missing one to appear. This is with Add Turn. So a possible thing to check is making sure the TT is open when adding turns. The other methods of rolling initiative all send messages to the Chat (though they may not be visible, you can usually see them by entering the chat panel and pressing the up key). So it could also be a corrupted Chat Archive. A game's Creator is often able to fix issues with their Text Chat by  clearing the Chat Archive  (note: not  clearing your current Chat Log ). A GM might want to copy/back up the Chat Archive before the Creator clears it. This latter might also explain why other games work, and why a copy might not, if you have copied the chat log as well.
1667331042
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Rick! I can confirm this. The chat display does look bolluxed. I suggest filing a  Help Center Request . I shall do similar.
same here, and same fro character sheet !!!
same here, and same fro character sheet !!!
Hey everyone, This issue with dialog content not correctly sizing to its container should now be resolved. Thanks for the reports!
Jeff L. said: Hey everyone, This issue with dialog content not correctly sizing to its container should now be resolved. Thanks for the reports! I can confirm that the TT now works and appears correctly in my game. Thanks for the quick fix!