Roll20 CTO Morgan Buck has summarized the work we've been doing to track down recent issues. Here's an excerpt from the full blog post : Hey again! Morgan here with another state of the tech conversation. First of all I would like to extend my deepest apologies to folks who have been experiencing issues across the last few weeks. We’re very grateful for the support tickets you have sent in which have been instrumental in tracking things down. We’re facing down a couple of challenging bugs I wanted to inform you about, and taking an opportunity for a bit of an early spring cleaning while we’re at it. The two major issues I’ll talk about right now are issues with Voice and Video and some pretty drastic performance issues associated with certain “Smart” ad-blocker programs and extensions . We’ve pulled aside a strike team of devs to focus on resolving these issues and doing a bunch of proactive bugfixes while we’re at it. (Read the full article) Please feel free to leave comments here and continue to send in Help Requests. We appreciate y'all!