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Duplicates Auto-Generating When Adding Recently Uploaded Art to Folders

May 08 (1 year ago)
Kyle
Plus

Hi, I'm noticing a strange thing happening in the past few days with the Art Library tab in GM view. If I upload art (jpg, png, etc.) to the art library, it shows in my Recent Uploads. But if I create a folder in the Art Library and add the recently uploaded file to the folder, a duplicate file now appears in the Recent Uploads section. This is happening for all art and is creating the issue of taking up twice as much storage space. If you try to delete one of the duplicates, it will either delete the file out of folder, or the file becomes corrupted and cannot be dragged onto the page (depending on which one you delete). It seems the original file and its duplicate are both needed in order to add art, whereas this was working perfectly fine before with just one file, not two.

Obviously this was not intended. Is there a way to fix this so that it does not create duplicates?

I've  been seeing this behavior for a long time now, and have generated a help request for it. I've been told that they aren't sure what's causing the problem but the duplicates don't  count against my storage space. I suggest that you send a help request about it as well just so the Roll20 staff can see that more people are seeing this behavior.

https://help.roll20.net/hc/en-us/requests/new