Hey all, this might not be the right place for this, but I'm not really sure what my next step can be otherwise. I purchased the player bundle and monster manual last Monday (the 15th). There was a quick error when I bought the Monster Manual, I did not catch it. Now I have the Player Bundle but not the Monster Manual in my list of items. I have been charged for both on my credit card though. I submitted a help request last Monday, and followed up with another on the 18th with a screenshot of the charges listed on my credit card. I have received the generic automated message and nothing else since. I am supposed to run a game for my kid and his friends on Saturday, and I was hoping to get this resolved before then. Obviously, I'm not making any more purchases until it is. It's been a week, I'd appreciate a human response saying you're looking at it, or anything really.
