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NPC sheet not working

August 24 (4 months ago)

Monsters are opening as PC sheets.  I have set the default to NPC in settings on both sheet and game settings and it won't open correctly.  I have rebooted Roll20 and my PC and NPC sheets won't open correctly, they only open as non-populated PC sheets.  What am I doing wrong?  

August 24 (4 months ago)

In the last several weeks, I've noticed that when I drag a new NPC/Monster from the compendium, I see the PC character sheet display for several seconds before it changes to the NPC character sheet. Since the correct sheet does come up after the delay, I just put it down to another compendium oddity.

I'm using the D&D 5E (2014) character sheet. (Formerly called D&D 5e by Roll20 character sheet)

August 24 (4 months ago)

I am using the D&D 5e 2014 sheet as well and it is not reverting to the NPC sheet at all.  In fact, when i try dragging other NPC sheets from the compendium, they're mostly blank monster sheets with no fields populated at all.  As of now, I can't use Roll20 monsters in any fashion.  

August 26 (4 months ago)
Liina
Plus

I have the same issue, dragging monsters opens up as empty PC sheets and doesn't switch to NPC sheets even if I try to change them. Duplicating my old NPC sheets won't let me edit skills or actions, and adding new actions doesn't work correctly.  

Also using the 5e sheets, and this is basically making any prep impossible. /: 

August 26 (4 months ago)

I know these sound like a "have you tried rebooting" type of suggestions, but the first things I would try are clearing the browser cache, then trying to log in to Roll20 and your game in incognito mode (Chrome) or private browsing mode (Firefox). Also, are you running any browser extensions?

If none of that helps, I'd submit a help request through the Help Center.

August 27 (4 months ago)
Kayla F.
Roll20 Team

Hello Jason!

Can you list the names of the monsters and compendiums you are dragging from?

August 29 (4 months ago)

Edited August 29 (4 months ago)

It seems now many of them do work properly, but many still don't, randomly?  I don't know why.  In particular @Kayla, ones that won't open include Mummy Lord, Hierophant Lich, Multivok Chief, High Inquisitor and some others. I think the ratio of ones that DO open is higher than don't open, but I still don't know how to fix it.  I think they are the Flee Mortals compendium. 


August 29 (4 months ago)
Kayla F.
Roll20 Team

@Jason, I just tested dragging/dropping the listed NPCs with success. I see that when dragging/dropping NPC monsters, the sheet does start as a PC sheet and then switches to NPC after a second. I am sorry you are experiencing issues with this. If you submit a help request, our user experience team can take a look and help you out. 

August 29 (4 months ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter


Kayla F. said:

I see that when dragging/dropping NPC monsters, the sheet does start as a PC sheet and then switches to NPC after a second.

AFAIK, this has been an on-again-off-again issue for years. I just assumed it was a lag issue. It does resolve to an NPC statblock after a moment.