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D&D 2024 Development Update (October 4th, 2024)

Hey everyone, There's a new post on the Roll20 blog that covers some information about the Dungeons and Dragons Deveopment process, including what’s happened so far, what’s launching next week, and what’s going to happen long-term. You can read it over on the blog , but here’s the quick version: Spell Upcasting for 2024 content and many bugfixes are already available today ( changelog ), and we’re continuing to release multiple updates per week. Automated Level Up and Starting Equipmen t will be available starting Thursday, October 10th. We’ll continue to release updates weekly for additional features including full mod script support, compact view for NPC sheets , and more. Read more on the blog!
If your business is selling cars, and all your previous cars have had wheels, announcing that your new model that shipped without wheels will now have wheels isn't very exciting.
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Thanks for the update and keep on keepin’ on!…
Tuo said: If your business is selling cars, and all your previous cars have had wheels, announcing that your new model that shipped without wheels will now have wheels isn't very exciting. You are, of course, completely correct. To continue with your analogy, we're just trying to be sure you know when your wheels will arrive. I'm sorry that you've had a bad experience so far, and I hope that we can make it up to you as we continue to level up the sheet. RPGeezer said: Thanks for the update and keep on keepin’ on!… Thank you! We will!
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The blog says this:- Create a new sheet and builder on a modern codebase that will last us for the next decade of play so we have all this pain to look forward to again in 10 years.  In any decade it seems 2 years are lost through incompetant changes to the way the game engine works -  making it not work and 6 months (? more - we shall see?) with awful character sheets not working to even basic level. and each time we lose all the great work done by people to improve play with their macros etc.
Regarding the new Character Sheet, Charactermancer & integration of the 2024 PHB, I understand there is a development and debugging process going through alpha, beta etc. stages...but the ramp up of expectations and hype over the last few weeks to the point of actually announcing the new character sheet is ready for use when it is still in unusable form is in my opinion disingenuous at best and hugely disappointing. However, I do have a real problem with the advertising and sale of the new 2024 PHB without making it clear that there isn't yet a working integrated/synchronized character sheet available (new or old) to enable us to run a game with the new compendium.  In essence, I've been "sold" a new manual before the roll20 vtt game environment is even ready to enable it's use and so it is only of academic interest at this stage and who knows when I will be able to use it properly! Not making this clear in the near blanket advertising and at the point of sale is bordering on unethical. Shame on you Roll20.net, this is not the way to treat your loyal customers and fan base.
Hi Mark, Thanks for sharing your thoughts and frustrations. I understand that our excitement around the D&D 2024 release has set high expectations, and I’m sorry to hear that your experience has fallen short of that. To clarify, the PHB 2024 content is functional in the VTT. If you’re experiencing core issues with creating and playing characters, accessing the new Compendium, or using the drag-and-drop features in VTT, please let us know so we can investigate further. I realize that some highly anticipated features, like Automated Level Up, are still on their way. These features are rolling out this week, and we’re working to quickly release updates that improve the overall experience and capture any bugs that come in as quickly as we can repro them. We’re committed to making the new sheet everything you’re hoping for, and each week’s updates bring us closer to that vision. Thank you for sharing your feedback, and for your patience as we continue to refine this experience. 
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Dean said: To clarify, the PHB 2024 content is functional in the VTT. If you’re experiencing core issues with creating and playing characters, accessing the new Compendium, or using the drag-and-drop features in VTT, please let us know so we can investigate further. So, functional?  Clearly not. In 5 minute test I find You seem to be forcing peope to use the charactermancer (or whatever you call it for 2024) rather than allowing direct edit.  Direct edit and drag-drop opions are non-operative or missing. Adding features with resources does not allow specify of type of recharge (dice (e.g. magic item), short rest, long rest)
The blog says "supporting drag-and-drop for proficiencies" is on the long-term list. If you can answer: What does "for proficiencies" mean here? Will we be able to drag and drop all the usual things (weapons for attack rolls, class features, etc.) like we could before?  Should we expect drag-and-drop to work for sheets using the character builder? Manually updated sheets? Is Jumpgate required? Any idea how long "long term" may be?  I want to start a new campaign soon and assuming we stick with Roll20, I want to set it up with whatever choices will be optimal for ease of use features like drag-and-drop. (Jumpgate or not, character builder or manual editing.)
Jen, Weapons and other equipment can already be dropped onto sheet from both 2024 and 2014 sources.  Other features either say 'coming soon' or 'not available' when tried. With the automated system being sooo verrry slow and manual update seemingly designed deliberately to be even slower, I'd go Jumpgate as it allows both 2014 and 2024 sheets.  Then when Roll20 eventually get something you think worthy of use, you could switch.
Back in the old days when I was working in software development we had test teams for feature test (is the new stuff working as planned), regression test (is the old stuff still working as it used to), performance test (is the running speed of old and new stuff together is sufficient) and a number of other testings. It seems this was deemed too expensive so everything is put to the unpaid beta test team i.e. the users. I think that by now it's clear that the quality many of us pay for has not been achieved so far and will not be in the near future. Do you have a concise plan how to reach the necessary software quality?
I think the main issue is a lack of planning, due to a lack of understanding of the requirements.  Maybe made worse by contractual limitations.
Jen said: The blog says "supporting drag-and-drop for proficiencies" is on the long-term list. If you can answer: What does "for proficiencies" mean here? Will we be able to drag and drop all the usual things (weapons for attack rolls, class features, etc.) like we could before?  Should we expect drag-and-drop to work for sheets using the character builder? Manually updated sheets? Is Jumpgate required? Any idea how long "long term" may be?  I want to start a new campaign soon and assuming we stick with Roll20, I want to set it up with whatever choices will be optimal for ease of use features like drag-and-drop. (Jumpgate or not, character builder or manual editing.) Hi Jen! Great questions. When we say “drag & drop for proficiencies,” we’re referring specifically to dragging and dropping from the Proficiencies category in the Compendium. Weapons are already drag-and-drop enabled, and class features will follow very soon. Drag & drop will indeed work for characters created with the character builder. Currently, you can drag and drop items and spells directly onto the sheet, and they’ll populate fully. Feats, Features, and Proficiencies will be added next. We don’t plan to enable drag & drop for backgrounds, classes, or species since those involve choices that need to be made through the builder for everything to function properly. However, you’ll be able to manually input a class and then drag relevant class features onto the sheet -- some manual updates may still be needed, like adjusting ability scores if a feature offers an ability score choice. As for timing, drag & drop for proficiencies is in QA now. Basic drag & drop for 2024 features (names and descriptions within the Features category) is also in QA, and we’re working on adding all the associated data. Drag & drop for feats, including all feat data, is nearly out the door. So, you can expect proficiencies and basic feature support very soon, with more advanced automation rolling out soon after as they complete the development process. Hope this helps with your campaign setup planning!
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Dean
Roll20 Team
Linda  said: Back in the old days when I was working in software development we had test teams for feature test (is the new stuff working as planned), regression test (is the old stuff still working as it used to), performance test (is the running speed of old and new stuff together is sufficient) and a number of other testings. It seems this was deemed too expensive so everything is put to the unpaid beta test team i.e. the users. I think that by now it's clear that the quality many of us pay for has not been achieved so far and will not be in the near future. Do you have a concise plan how to reach the necessary software quality? Hi Linda! Thanks for your insights. In many ways, those testing standards you mentioned remain central to our approach. Our developers first test their own work, followed by our dedicated (and admittedly small) QA team, and finally, we sometimes conduct swarm testing by bringing the whole office together to stress-test a feature. We're always open to feedback and improvements in our QA processes. With a small team handling software that incorporates vast data sources and varied custom inputs, there can be a gap between what a team of 5 (and up to 50 with company wide swarm testing) can catch and what millions of users will encounter across different systems. This isn’t meant as an excuse but rather a bit of clarity as to your question. The biggest shift in our process, and in the industry generally, is an emphasis on beta testing where possible, and then rapid responsiveness to fix anything that was completely unforeseen. After a launch, our team is prepared to diagnose and address issues as they arise. A key part of our approach is taking in, processing, and delivering fixes for new issues as quickly as possible. That’s why you’ll often see dozens of minor, and sometimes major, updates within a single day. Thanks again for raising this, I appreciate your insights, feedback, and it’s always good to keep these discussions open.
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Gauss
Forum Champion
Dean said: We don’t plan to enable drag & drop for backgrounds, classes, or species since those involve choices that need to be made through the builder for everything to function properly.  That is not historically how the 5e compendium works and would be considered a loss of function comparing 2014 to 2024. Backgrounds, Classes, and Species should be drag/droppable. Even if there are choices that do not populate other elements should populate.  That leaves those choices as the only thing to separately drag/drop. Please reconsider this decision. People should not be forced to use a character builder. 
Dean said: ...  a team of 5 (and up to 50 with company wide swarm testing)  ... That information alone explains a lot. Jumpgate + the new character sheet + new PHB compendium is a lot for such a small team. When did Roll20 get the information from WOTC so that you could start developing the character sheet and PHB compendium?
Rick A. said: Dean said: ...  a team of 5 (and up to 50 with company wide swarm testing)  ... That information alone explains a lot. Jumpgate + the new character sheet + new PHB compendium is a lot for such a small team. When did Roll20 get the information from WOTC so that you could start developing the character sheet and PHB compendium? While I can't go into specifics, generally any publishing partner only sends files to digital partners once the print files are locked for the physical printer. This is generally standard for publishing partners. Digital partner companies like us grow used to and (somewhat) specialized in fast turnarounds and guessing / anticipating some of the data structure needs based on previous history or other games. We're not always spot on with those assumptions, but we get a little closer most times.  Gauss said: Dean said: We don’t plan to enable drag & drop for backgrounds, classes, or species since those involve choices that need to be made through the builder for everything to function properly.  That is not historically how the 5e compendium works and would be considered a loss of function comparing 2014 to 2024. Backgrounds, Classes, and Species should be drag/droppable. Even if there are choices that do not populate other elements should populate.  That leaves those choices as the only thing to separately drag/drop. Please reconsider this decision. People should not be forced to use a character builder.  Thanks for the feedback, will discuss with the team more :) 
Gauss said: Dean said: We don’t plan to enable drag & drop for backgrounds, classes, or species since those involve choices that need to be made through the builder for everything to function properly.  That is not historically how the 5e compendium works and would be considered a loss of function comparing 2014 to 2024. Backgrounds, Classes, and Species should be drag/droppable. Even if there are choices that do not populate other elements should populate.  That leaves those choices as the only thing to separately drag/drop. Please reconsider this decision. People should not be forced to use a character builder.  I 100% agree with Gauss here. If this is not functional for the 2024 character sheet I am sure many people (including myself) will not adopt the sheet and/or look for another platform to play on. I do not care for the character builder, or charactermancer (2014). I want the ability to create a blank sheet and then drag and drop from the compendium to create a complete character. 
I'm going to throw my two cents in along with Gauss and others: I'd missed that "manual" creation/modification of character sheets wasn't in the plans for jumpgate. That's a complete non-starter for me, the charactermancer (and the new automation I've tested so far) isn't sufficient for all of the variations and house rules I use, and likely never will be. My games, and all of the games I play in (from two other DMs) ignore the charactermancer entirely and do all character creation using drag-and-drop (and a lot of manual typing; it's a pain, but the charactermancer's flaws were worse). And to be clear, I have the digital content for 5E 2014 to use the charactermancer, I even tried to get players to use it once.  It was a disaster and we all happily went back to manual character creation, using the 5E sheet the same way we'd originally used paper sheets (only better, thanks primarily to drag-and-drop). Just to give an example: I create my own backgrounds, but they're often customized versions of the standard ones, so why can't I drag-and-drop one of those and edit it? D&D is, by definition, a user-modifiable and user-extensible system, and in locking your VTT into only the official rules by forcing character creation to use your automated system, you're losing a big piece of the game. If you want this to be around for the long run, like your 2014 support was, you need to do better and support the DMs and players who took the rules and ran with them to make their own worlds. I was waiting for the DMG before adopting any 2024 content, and I always buy the hardcovers first anyway, but I'd just been about to buy your digital 2024 core rulebook set (even through I don't use the charactermancer, I do have the 2014 core & expansion books for drag-and-drop support).  That's off the table now, as I'll be sticking with the current 5E rules and sheet (and potentially looking for a new VTT to support my eventual move to 2024 rules, despite the huge investment I have in your digital content). This is very disappointing.
I agree, full support for drag-and-drop would be nice thing to have again. This feature was always a strength of Roll20 character sheets. My favorite one to this day is PF1 CS, because of how closely it resembled physical character sheets, and how easy it was to add, modify and change literally any value.  This new character sheet for 5e is not bad, although it is missing few key components. At this moment my biggest problem with it is how long it takes to load for some of my players. I had issues where CS would never load and refreshing page was the only way to get around this. 
Is there a time today you'll be releasing the update for auto level up and equipment?
I'm guessing that since we haven't heard anything yet we won't be getting the ability to level up today.  Do we have a new ETA on when this will become available?
I've been doing my best to be understanding and patient. You have a small team and I know coding isn't easy. I will say that you at first said adding equipment would be added within a week or two of launch and auto leveling would be early October. Then you announce after the first window was passed, that both would launched today on the 10th. The 10th is pretty much passed EOB (at least on the east coast) at the very least providing an updated window would be nice. The fact that you can't even do that is finally pushing me towards considering other alternatives. I love roll20 and use it for all my games, and at this point your lack of customer service is not cool. I've been in customer service for over a decade, most of those in leadership. I would love nothing more than to see this company have excellent customer service and I just don't see it here. Keeping your customer base updated on your timelines as they change is not a hard thing to do, and the bare minimum of what you can be doing. At this point offering a free month of pro or marketplace credit would be better.
I agree with Hel but...where is my Lvl Up button??? I just want to play D&D, give us the Lvl Up Button I payed for Hel said: I've been doing my best to be understanding and patient. You have a small team and I know coding isn't easy. I will say that you at first said adding equipment would be added within a week or two of launch and auto leveling would be early October. Then you announce after the first window was passed, that both would launched today on the 10th. The 10th is pretty much passed EOB (at least on the east coast) at the very least providing an updated window would be nice. The fact that you can't even do that is finally pushing me towards considering other alternatives. I love roll20 and use it for all my games, and at this point your lack of customer service is not cool. I've been in customer service for over a decade, most of those in leadership. I would love nothing more than to see this company have excellent customer service and I just don't see it here. Keeping your customer base updated on your timelines as they change is not a hard thing to do, and the bare minimum of what you can be doing. At this point offering a free month of pro or marketplace credit would be better.
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Crico
Plus
TY for adding the Lvl Up funcion, but I need to report that now you cannot scroll down the Background menu
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Bianca
Roll20 Team
(x-posting!) We’ve released  automated level up functionality, along with starting equipment,  in the new  D&D Character Builder !  As we mentioned in our recent  blog post ,  characters created prior to this release will require choices to be remade when leveling up : including Class, Species, Background, and Ability Scores (and any relevant sub choices).  We know this is not ideal, but this is a one time occurance.  Any newly created characters you make going forward will easily level up. This is the first of many releases to improve the Character Builder experience. With this release, you will also notice some improvements to the UI/UX of the Builder based on all of your feedback, as well as performance improvements across the board! Known Bugs We’re ensuring this process is working smoothly with 2014 content as well as 2024 content, but you will notice some places where this may not be working as intended with the legacy content.  We are also aware of a few places where certain dropdown selectors are duplicating choices which shouldn’t impact your ability to create your character.  There are also intermittent issues where skills & conditions are not loading onto your sheet when first opening, this is a display issue only and will be corrected if you close & reopen your sheet. Please continue to  report any bugs  you find so we can get them addressed quickly!
I know you are under a lot of pressure, but if you say you will release something on a particular day, don't do it at 9:00 PM. Do yourself a favor and add a day and release it at midnight. You will look like a hero. It is already a mess; you don't need to be Scotty.
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Gauss
Forum Champion
Jay M. said: I know you are under a lot of pressure, but if you say you will release something on a particular day, don't do it at 9:00 PM. Do yourself a favor and add a day and release it at midnight. You will look like a hero. It is already a mess; you don't need to be Scotty. It is worth noting that Roll20 is a Pacific timezone company, so 6pm is a bit late, but not that late. 
Hey folks -- closing this thread and moving to this thread  to keep the information tidy. Thank you!