Jumpgate Issues

I migrated my game to Jumpgate. First day worked like a dream: no issues. Second session was a nightmare. One of the players could not get into the Jumpgate game and got in the Legacy Backup instead: it took a while till we realized what was going on. He tried many times but there was no way he could get into the Jumpgate session. I tried to delete the account and add him again into the game, to no avail. Then I ended up opening simultaneously both Jumpgate and Legacy backup in the same browser / different Windows so as to share content. This was not working well as from time to time my Jumpgate game was suddenly converted to the legacy (probably the system did not like having the 2 sessions open simultaneously). Let's see how I fix this access issue tomorrow.

Hi Whurn H.,  Regarding the player that could not get into Jumpgate. It might be due to them being in both games they were opening the wrong game by accident.  Alternately, it could be a cookies/cache issue.  Please have the user try to get into the game before the next session. If there are still issues please send them here so that they can get help with the issue.  Regarding opening two games simultaneously, the accidentally flipping to the second game is normal behavior when you hit refresh.  Open game A Next open game B If you hit refresh in game A it will open game B instead. It has always been this way and is not a bug.  If you open the two games in two different browsers (Chrome for "A" and Firefox for "B") this will not happen. 

It can also happen if someone is loading the game from a bookmark.