
Mobile app says character is not optimized.
It’s mostly community help here. You should use the Help Center and Send a request to get Roll20 staff attention and a ticket number to track your issue.
I haven’t touched the Roll20 app because it never supported the games I play or the way I play them.
Hi Jeff B.,
To add to what Andrew R. wrote, the Roll20 Mobile app was created a number of years ago and then hasn't seen any updates (that I am aware of) since. It's functionality has always been pretty limited.
With that said, you might try filing a bug report via the Help Center. See what Roll20 has to say.
If you're getting a warning that the character is not optimized, then it's unlikely you're using the 2014 sheet - I believe that warning only comes up on other sheets. Do you happen to be trying to use a sheet that isn't D&D5e by Roll20, the 2014 version?
Jeff B. said:
Nope. Using Roll20 D&D 5e 2014 character sheet.
Can you share a screenshot of what you're seeing? I took a peek at your most recent game and I'm not having trouble loading those sheets, so maybe I'm not seeing what you are.