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Character sheet (2014) not loading in Roll20 Mobile App

March 24 (1 week ago)

Mobile app says character is not optimized.

March 25 (1 week ago)
Andrew R.
Pro
Sheet Author

It’s mostly community help here. You should use the Help Center and Send a request to get Roll20 staff attention and a ticket number to track your issue. 

I haven’t touched the Roll20 app because it never supported the games I play or the way I play them. 

March 25 (1 week ago)
Gauss
Forum Champion

Hi Jeff B., 

To add to what Andrew R. wrote, the Roll20 Mobile app was created a number of years ago and then hasn't seen any updates (that I am aware of) since. It's functionality has always been pretty limited. 

With that said, you might try filing a bug report via the Help Center. See what Roll20 has to say. 

March 27 (6 days ago)
Nicole B.
Roll20 Team

If you're getting a warning that the character is not optimized, then it's unlikely you're using the 2014 sheet - I believe that warning only comes up on other sheets. Do you happen to be trying to use a sheet that isn't D&D5e by Roll20, the 2014 version?

March 27 (6 days ago)

Nope. Using Roll20 D&D 5e 2014 character sheet.

April 01 (1 day ago)
Nicole B.
Roll20 Team


Jeff B. said:

Nope. Using Roll20 D&D 5e 2014 character sheet.


Can you share a screenshot of what you're seeing? I took a peek at your most recent game and I'm not having trouble loading those sheets, so maybe I'm not seeing what you are.