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DnD 5e 2014 - Critical Hit not rolling extra damage

Hi all,  For the last 2 weeks Roll20 is not rolling the bonus damage for rolling a natural 20, for either the players or GM, it just rolls normal damage, is there a way to fix this? It was working fine before.  Greg
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Gauss
Forum Champion
Hi Gregory F.,  Could you supply some additional information?  Is this in Jumpgate?  Is the D&D 5e 2024 sheet also in the game?  Can you provide screenshots of the character sheet, it's settings, and the mouseover of the attack roll in the Chat tab?
Hi,  It isn't Jumpgate, just Roll20 basic.  D&D 5e 2014 sheets.  See screens below.
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Edited 1746220552
Gauss
Forum Champion
Based on your damage roll screenshot it is rolling the critical damage (the +4 is the critical damage).
If you hover your cursor over the numbers in the result, you'll see the die roll. For a longsword used two-handed, you'll see something like "1d10 + 4 (STR)" for the regular damage roll and something like "1d10" for the critical damage. (Crit damage does not include bonuses)
You know what, it just started working again, sigh, ok, thank you. greg
I realized after you guys pointed out in the screenshot the +4 that it is working, it wasn't last night. It was just showing 14. I rolled those today.