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Using jumpgate players can't move multiple selected tokens

Browser Version: chrome Version 136.0.7103.93 and Microsoft Edge Version 136.0.3240.64

Extensions: Doesn't matter, none on edge and problem occurs with and without chrome extensions on

OS: Windows Version 10.0.26100 Build 26100

Steps to Reproduce:

1. create 2 tokens
2. As a player select the 2 tokens
3. Attempt to move them with arrows or click and drag.

If attempting to move with arrows nothing happens. If attempting to click and drag none of the tokens move and cannot click anything on roll20 and have to refresh.
May 13 (2 months ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hi Streg!

Can you send more detail? I can't duplicate this. Have you verified that the player has control permission over each token? I.e. they both show as selected for the player?

Yes, I have control over the tokens. I am also able to rotate them with the little blue ball, but that is it. I also had the GM join as a player and try moving multiple tokens and same things happened to him. I even attempted with my own game I was setting up to run. I made it a jumpgate game and after doing that was unable to move multiple tokens as a player, however on the legacy backup I was able to move them.

May 13 (2 months ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

That is very strange. I could see it happening if dynamic lighting were blocking movement, but I can't duplicate this otherwise. There must be some other factor, because otherwise, the forum would be flooded with reports, since this is very basic functionality. If you could invite me to a game where you are having this problem, I'd be happy to take a look. Otherwise, my suggestion would be to file a Help Center Request.

Not 100% sure I did it right, cause I was tired when I did it but I think I submitted one last night. Also just sent an invite to the game I was setting up.

May 13 (2 months ago)

Edited May 13 (2 months ago)

Is it a very large map? I've had this happen sporadically on maps that are larger than 100 grid squares in at least one dimension.

Edit: But only large maps that had a large numbsr of dynamic lighting barriers.

May 13 (2 months ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter


Streg said:

Not 100% sure I did it right, cause I was tired when I did it but I think I submitted one last night. Also just sent an invite to the game I was setting up.


Thanks, I have joined. If you would promote me to GM at your convenience, and point out which tokens on which pages are the problem ones, I'll start there.

Pretty much any tokens that are created by player or given to player as a token. I’ll give you hm permission later when I am able. 

I installed firefox and attempted to move a group of tokens as a player again. This time when I went to drag them roll20 started to flash dark, not black, just dark and then normal back and forth rapidly. I was also unable to press any buttons. Also I cleared my chrome cache and nothing changed, and when I went to get a console log from following the instructions in the help center and attempted to paste it to this message it froze the site and I had to refresh. This error occurs when I selected and dragged multiple tokens, it keeps repeating and the little red number next to it keeps going up

totallyNotAnalytics.36fd1bdbe697fd.js:3 TypeError: Cannot read properties of undefined (reading 'length') at Ht (vtt.bundle.4368031412701.js:7159:122201) at Kd.moveIntersects (vtt.bundle.4368031412701.js:7159:131683) at vtt.bundle.43680314142701.js:6239:10523 at Array.forEach (<anonymous>) at qh.validateMove (vtt.bundle.43680314142701.js:6239:10391) at dragBehavior.validateDrag (vtt.bundle.43680314142701.js:7138:22412) at c.callback (vtt.bundle.436803141701.js:38485:126672) at r.notifyObservers (vtt.bundle.4368031412701.js:42552:21637) at ke.render (vtt.bundle.436803141701.js:51772:120986) at vtt.bundle.43680314142701.js:7004:30583
ct.<computed>@
(anonymous)@
_renderFrame@
_renderLoop@
I._boundRenderFunction@
requestAnimationFrame
P@
_queueNewFrame@
_renderLoop@
I._boundRenderFunction@
requestAnimationFrame
P@
_queueNewFrame@
_renderLoop@
I._boundRenderFunction@
requestAnimationFrame
P@
_queueNewFrame@
_renderLoop@
I._boundRenderFunction@
requestAnimationFrame
P@
_queueNewFrame@
_renderLoop@
I._boundRenderFunction@
requestAnimationFrame
May 15 (2 months ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hi Streg,

I have left a more detailed note in a PM, but this is certainly something broken with this experience, and requires real dev attention.

May 16 (2 months ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Hey Streg!

I've been told this has been fixed, if you could verify. Thanks, by the way. The developers have been chasing this for a while, but did not have a reliable game to reproduce in. They pushed out a hot fix just under the wire (my understanding is that usually Fridays don't get code pushes.)

Sorry for the late reply but yes, it has been fixed. Thank you for helping!