Longbow problem

I have a ranger player whose attacks are being flagged as having disadvantage due to the Heavy property, even though they have 19 Dexterity. I’ve been trying to find a setting in the item that would make it check for Dexterity instead of Strength, or to temporarily remove the Heavy tag, but I can’t find anything. Any help would be appreciated, as my player is feeling discouraged seeing their attacks always at disadvantage, especially since this wasn’t happening before

Which game system and character sheet are you using? Roll20 supports dozens of different game systems and hundreds of different character sheets. If you don't know the name of the character sheet you can post a screen shot to help people identify it for you.

Right sorry miss that detail, its the D&D 5E 2024 sheet

Unfortunately I don't use that sheet so can't help you but someone might come along who can :). also, try posting your question in this thread which discusses the D&D 5E by Roll20 2024  sheet and is being watched by Roll20 staff.

Ok, thanks

Hi daniel s.,  Others are having the same issue you are having with the Longbow.  While the Devs fix this issue I suggest using Shortbow, then change the characteristics to match Longbow. Do that for the item, save, then go back in and do that for the attack/damage. It will be effectively a Longbow without the Heavy property. Note: I recommend using the 2014 version of the Shortbow, the 2024 content is harder to modify. More is buried more in the back end that is not accessible.

Thanks Gauss for the reply and the alternative fix

I've been using a javelin template (which has the Slow mastery like the longbow) while the devs sort this out.