Rick A. said: I see mostly see this happening when the grid scale is set to something other than "1", like 0.5 or 0.25. As a workaround, I temporarily set it back to "1", place the door and window icons near where I want them, then set the grid scale back to what I want. I can then adjust the endpoints. (Don't change to a different map before you do or the door and window icons will resize and you'll have the same problem again.) Oginme said: I highly recommend you send a help center request as well. The more incidences reported of the a given issue can help them troubleshoot why it happens g Yep, help center request sent. In my case, I was setting grid lines at 0.25 and then switched back to 1 to place doors and windows. I took a video of placing windows with my report which demonstrates the window icon clearly over the handles to position the window. It may be related to changing the grid size to place DL lines, but it was definitely back at 1 to set the windows.