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Pin Customization options arent letting me use them

The customization option on the new pins wont let me pick them, i just got pro to use them specifically. but it says i dont have pro.
It might take a short time for your account to update. Have you logged out of roll20 and back in again after upgrading your account? 
Rick A. said: It might take a short time for your account to update. Have you logged out of roll20 and back in again after upgrading your account?  Just tried that, still wont let me use them
I'd put in a help request to let the staff know abouf this:&nbsp; <a href="https://help.roll20.net/hc/en-us/requests/new" rel="nofollow">https://help.roll20.net/hc/en-us/requests/new</a> Unfortunately it's the weekend so I doubt that you'll get an answer today.
1771184244
Gauss
Forum Champion
Hi Dex,&nbsp; I'd try clearing Roll20 specific cookies and cache, then logging out and back in.&nbsp; If that doesn't work please contact Roll20. You can do that via the Help Center:&nbsp;<a href="https://help.roll20.net/hc/en-us/requests/new" rel="nofollow">https://help.roll20.net/hc/en-us/requests/new</a>
I figured it out, im using my friends campaign since he has so many books that i dont. if it isnt your campaign it doesnt care if you are pro or not apparently.
1771266885
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
The features of pins should be dependent on the game creator, not the current GM. Is your friend Pro?
he isnt,&nbsp; just the reg sub.
1771272681
Gauss
Forum Champion
Dex said: I figured it out, im using my friends campaign since he has so many books that i dont. if it isnt your campaign it doesnt care if you are pro or not apparently. Roll20 game features are almost entirely based on the Game Creator's account. Not a guest GM's account. (There is one exception when it comes to transferring characters...paid account players do not use up a game's transfers if the game was created by a Free account holder.)
1771287420
Gold
Forum Champion
Gauss said: Dex said: I figured it out, im using my friends campaign since he has so many books that i dont. if it isnt your campaign it doesnt care if you are pro or not apparently. Roll20 game features are almost entirely based on the Game Creator's account. Not a guest GM's account. (There is one exception when it comes to transferring characters...paid account players do not use up a game's transfers if the game was created by a Free account holder.) Another exception is Art Library and Quota space.&nbsp; When you upload art or audio files, as a Co-GM, it goes into your own Art Library and against your own Subscriber-level Storage Quota not onto the creator-GM's.&nbsp;