Images on Character sheet no longer displaying

1771563322

Pro

Permalink Quote

The character sheet is for Runequest in Glorantha and available from GitHub The problem effects the Power Runes on the RQiG character sheet. It looks like the images for those runes are no longer linking correctly. (See RQiG Power Runes not displayed .) This only affects the sheets from the player side. The GM still sees the Runes normally. This only affects the Power Runes. The Elemental Runes still display and act correctly. The same problem occurred in two separate games. Problem was first noticed 19-FEB-2026 at 20:00 Eastern US Time. This problem did not occur earlier that day (about 18:00 Eastern) when I was reviewing the character sheet for my PC. We tried exiting and restarting Roll20. We also restarted Windows. Neither action fixed the problem. All players in the game had the same issue. However the GM did not have the problem.

1771567241

Forum Champion

Marketplace Creator

API Scripter

Permalink Quote

Hi Mark! Since this is a community sheet, you might try contacting the author. Best I can tell, that is David .

1771574983

Edited 1771575350

Forum Champion

Permalink Quote

Hi Mark,  The reason your GM did not have the problem is most likely they have the images in their cache. Ie: ghost images. If they cleared their cache they would also not see them.  A number of sheets have been having image issues for various reasons. For example: if the sheet stores their images on Imgur folks in the UK are blocked from seeing them.  Then there is another image storing service that no longer works for Roll20.  Since David most likely is no longer developing sheets on Roll20 (according to their profile) they probably are not maintaining them either.  If after a week or two David hasn't responded I suggest coming back here and asking the community for help. A character sheet author will probably migrate the images to get them up and running. I know one I can ask that has been doing this for a number of sheets. 

1771599752

Forum Champion

Marketplace Creator

API Scripter

Permalink Quote

There are a large number of images in the repo folder for this sheet. I looked back through the history and did not see a disappearance of any of them. A screen shot might help pinpoint the missing image.

1771628404

Pro

Sheet Author

Permalink Quote

Mark said: The character sheet is for Runequest in Glorantha and available from GitHub The problem effects the Power Runes on the RQiG character sheet. It looks like the images for those runes are no longer linking correctly. (See RQiG Power Runes not displayed .) This only affects the sheets from the player side. The GM still sees the Runes normally. This only affects the Power Runes. The Elemental Runes still display and act correctly. The same problem occurred in two separate games. Problem was first noticed 19-FEB-2026 at 20:00 Eastern US Time. This problem did not occur earlier that day (about 18:00 Eastern) when I was reviewing the character sheet for my PC. We tried exiting and restarting Roll20. We also restarted Windows. Neither action fixed the problem. All players in the game had the same issue. However the GM did not have the problem. I am working on it.  I need someone to test it that has a pro account has PRO account.  The broken images  are pointing at images in a Fork and have been for years.

1771629217

Edited 1771629339

Pro

Sheet Author

Permalink Quote

keithcurtis said: There are a large number of images in the repo folder for this sheet. I looked back through the history and did not see a disappearance of any of them. A screen shot might help pinpoint the missing image. It's an  image server problem that is having issues with images stored outside the Roll20 repository including Forks. This isn't a new thing. 

1771638564

Roll20 Team

Permalink Quote

David said: Mark said: The character sheet is for Runequest in Glorantha and available from GitHub The problem effects the Power Runes on the RQiG character sheet. It looks like the images for those runes are no longer linking correctly. (See RQiG Power Runes not displayed .) This only affects the sheets from the player side. The GM still sees the Runes normally. This only affects the Power Runes. The Elemental Runes still display and act correctly. The same problem occurred in two separate games. Problem was first noticed 19-FEB-2026 at 20:00 Eastern US Time. This problem did not occur earlier that day (about 18:00 Eastern) when I was reviewing the character sheet for my PC. We tried exiting and restarting Roll20. We also restarted Windows. Neither action fixed the problem. All players in the game had the same issue. However the GM did not have the problem. I am working on it.  I need someone to test it that has a pro account has PRO account.  The broken images  are pointing at images in a Fork and have been for years. Just dropped you a month of Pro to help <3 Thanks for helping get things back up and running! 

1771647755

Pro

Sheet Author

Permalink Quote

Katie Mae🔮 said: Just dropped you a month of Pro to help <3 Thanks for helping get things back up and running!  +1

1771668868

Pro

Sheet Author

Permalink Quote

The experience has been less than ideal recently, and we know that the frustration has landed squarely on you. Some of the issues we’ve seen were triggered by instability in external services like Cloudflare ( the service that serves images in the VTT ) and Firebase (one of our primary database services), but the truth is that we should have been better prepared to deal with those realities. Relying on third-party infrastructure does not absolve us of our responsibility to you. In fact, it raises that bar.  CTO of Roll20

1771669529

Pro

Sheet Author

Permalink Quote

Mark said: The character sheet is for Runequest in Glorantha and available from GitHub The problem effects the Power Runes on the RQiG character sheet. It looks like the images for those runes are no longer linking correctly. (See RQiG Power Runes not displayed .) This only affects the sheets from the player side. The GM still sees the Runes normally. This only affects the Power Runes. The Elemental Runes still display and act correctly. The same problem occurred in two separate games. Problem was first noticed 19-FEB-2026 at 20:00 Eastern US Time. This problem did not occur earlier that day (about 18:00 Eastern) when I was reviewing the character sheet for my PC. We tried exiting and restarting Roll20. We also restarted Windows. Neither action fixed the problem. All players in the game had the same issue. However the GM did not have the problem.

1771670304

Pro

Sheet Author

Permalink Quote

j ust dropped you a month of Pro to help <3 Thanks for helping get things back up and running!  Thank you.  Tested and Pull Request sent.

1771685260

Forum Champion

Marketplace Creator

API Scripter

Permalink Quote

Thank you, David!

1771689553

Pro

Permalink Quote

Thank you, hopefully it will resolve soon. We had planned to play today, and three of the character sheets are entirely blank, only the bio showing.

1771700807

Pro

Permalink Quote

Thanks David and everyone else who responded. I put a screenshot of the image on Pinterest:  Power Runes not displaying

1771707761

Edited 1771707970

Pro

Sheet Author

Permalink Quote

Mark said: Thanks David and everyone else who responded. I put a screenshot of the image on Pinterest:  Power Runes not displaying Did you read the responses.  I already sent a fix. I have no idea when it will get merged.

1771707821

Pro

Sheet Author

Permalink Quote

Malin said: Thank you, hopefully it will resolve soon. We had planned to play today, and three of the character sheets are entirely blank, only the bio showing. That's a completely different thing.  

1771709728

Forum Champion

Permalink Quote

Hi David,  What was the issue and what was the fix?

1771712207

Edited 1771759265

Pro

Sheet Author

Permalink Quote

Gauss said: Hi David,  What was the issue and what was the fix? The paths for those particular rune images  were pointing to my Fork of the Roll20 repository.  This is not  normally an issue but since Cloudflare has been having problems. All the images are in the Roll20 Master so all I needed to do was  just change the paths. At a guess I would say the Cypher sheet is having the same problem.  

1771793747

Pro

Permalink Quote

David said: Mark said: Thanks David and everyone else who responded. I put a screenshot of the image on Pinterest:  Power Runes not displaying Did you read the responses.  I already sent a fix. I have no idea when it will get merged. I did and thanks again for the fast response. The fix seems to have been implemented. Character sheets look back to normal.

1

You must Login to your Roll20 Account to post a reply.