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My roll20 account reverts back to the free plan when I open in roll20 activity in discord

I was wondering if someone has experienced this issue before. I posted earlier about my account reverting to free despite having paid the subscription fee. That was fixed and when I opened up the roll20 activity on discord, it said I had the subscription but then it disappeared and now my account is free again.  I don't have any other account besides this one so I'm just confused as to what's going on or if it's just an odd bug? Thanks for any input! 
1773185392
Gauss
Forum Champion
Hi kxgehira,&nbsp; Since this is an account issue your best bet is to contact Roll20 so they can help.&nbsp; You can do that via the Help Center:&nbsp;<a href="https://help.roll20.net/hc/en-us/requests/new" rel="nofollow">https://help.roll20.net/hc/en-us/requests/new</a>