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Hanging on loading screen, maps not showing up

Hi there. I'm having an issue where I get stuck on the loading screen for a long time (a minute or more generally), and when it finally gets past it, my maps aren't appearing, just a grey background. The countdown doesn't appear on the loading screen, but everything else is normal: chat, journal, image library, page settings bar etc. I've never had this problem before today, and have made no recent alterations to my setup that I'm aware of. A screenshot, for what it's worth: I'm running Firefox 33.0.3 (the latest version) in Windows 7 64-bit, and have disabled any add-ons that could be causing issues. I've cleared my cache, updated Java and Flash Player, restarted Firefox after every change, but nothing seems to make any difference. The console readout follows: 70 app.js:22 "TOUCH SUPPORTED: false" app.js:23 "USING WEBGL ACCELERATION..." app.js:23 "select" app.js:18 "Switch mode to select" app.js:18 "Initializing new dice engine with randomness..." app.js:32 "Using random entropy" app.js:32 "window resize" app.js:35 "Final set zoom!" app.js:23 "UPDATE GL SIZE!" app.js:23 "Final page load." app.js:28 "Scan for new plays!" app.js:28 "Auth'ed." app.js:28 "Go post auth!" app.js:28 "initial setup" app.js:28 "refershing page listings!" app.js:30 "Got players value..." app.js:28 "joining game..." app.js:28 "Player -JL3g-nFdjWxr1c7SBus is offline..." app.js:26 "Deferred finish joining..." app.js:28 "Firebase Online" app.js:22 "Full load page!" app.js:26 "We have 21 pages" app.js:28 "initiatlizing video chat" app.js:33 "Connecting to WebRTC" app.js:33 "handle page changes" app.js:28 false app.js:28 "init active page!" app.js:28 "activate page!" app.js:26 "FULLY ACTIVATE VIEWS FOR PAGE." app.js:26 "Graphics: 0" app.js:26 "Paths: 0" app.js:26 "Do refresh link cache!" app.js:25 "refershing page listings!" app.js:30 "Search took 13ms" app.js:34 "Reorder by ZORDER" app.js:26 "Updating character sheet values" app.js:29 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5023" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5023</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5023" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5023</a>... app.js:25 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... app.js:25 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... app.js:25 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... app.js:25 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... app.js:25 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... app.js:25 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5035" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5035</a>... app.js:25 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5036" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5036</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5036" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5036</a>... app.js:25 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/marketplace" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace</a>... to <a href="https://s3.amazonaws.com/files.d20.io/marketplace" rel="nofollow">https://s3.amazonaws.com/files.d20.io/marketplace</a>... app.js:25 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5036" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5036</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5036" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5036</a>... app.js:25 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5036" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5036</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5036" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5036</a>... app.js:25 "Reorder by ZORDER" app.js:26 "setting src" app.js:25 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Reorder by ZORDER" app.js:26 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Reorder by ZORDER" app.js:26 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Reorder by ZORDER" app.js:26 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Reorder by ZORDER" app.js:26 "Connected to session" app.js:33 "Someone just connected." app.js:33 "It's us?" app.js:33 "init active page!" app.js:28 "activate page!" app.js:26 "FULLY ACTIVATE VIEWS FOR PAGE." app.js:26 Loading mixed (insecure) display content on a secure page "<a href="http://imgsrv.roll20.net:5100/?src=dundjinni.com/forums/uploads/Cisticola/7CZ_CampFire1_SB_mod_cis.png&cb=5&quot;[Learn" rel="nofollow">http://imgsrv.roll20.net:5100/?src=dundjinni.com/forums/uploads/Cisticola/7CZ_CampFire1_SB_mod_cis.png&cb=5"[Learn</a> More] app.js:22 Loading mixed (insecure) display content on a secure page "<a href="http://imgsrv.roll20.net:5100/?src=dundjinni.com/forums/uploads/Cisticola/7CZ_CampFire1_SB_mod_cis.png&cb=55&quot;[Learn" rel="nofollow">http://imgsrv.roll20.net:5100/?src=dundjinni.com/forums/uploads/Cisticola/7CZ_CampFire1_SB_mod_cis.png&cb=55"[Learn</a> More] app.js:22 "Graphics: 321" app.js:26 "Paths: 7" app.js:26 Error in parsing value for 'font'. Declaration dropped. editor Unexpected end of file while searching for color. from DOM "Reorder by ZORDER" app.js:26 "refershing page listings!" app.js:30 "Applying filter" app.js:25 Object { _source: Array[4] } app.js:22 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/1132" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1132</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/1132" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1132</a>... app.js:25 "Reorder by ZORDER" app.js:26 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/5256" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5256</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/5256" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/5256</a>... app.js:25 "Reorder by ZORDER" app.js:26 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/1061" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1061</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/1061" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1061</a>... app.js:25 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/1061" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1061</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/1061" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/1061</a>... app.js:25 "Reorder by ZORDER" app.js:26 "setting src" app.js:25 "Reorder by ZORDER" app.js:26 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/3912" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/3912</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/3912" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/3912</a>... app.js:25 "Reorder by ZORDER" app.js:26 "setting src" app.js:25 Object { _source: Array[4] } app.js:22 "setting src" app.js:25 "Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/3921" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/3921</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/3921" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/3921</a>... app.js:25 "Reorder by ZORDER" app.js:26 "setting src" app.js:25 "activate page!" app.js:26 "FULLY ACTIVATE VIEWS FOR PAGE." app.js:26 "window resize" app.js:35 "Final set zoom!" app.js:23 TypeError: a is null app.js:23 "UPDATE GL SIZE!" app.js:23 Thanks for your assistance.
1415449484
Pat S.
Forum Champion
Sheet Author
Hi Sorcerer, can you give chrome a try to see if it is browser related? Firefox has been acting up lately and people have been reporting more success with chrome than with firefox.
Aha. Yes indeed, Firefox seems to be the issue for me as well. Looks to be running fine in Chrome. Thanks Pat!
1415480918
Pat S.
Forum Champion
Sheet Author
Glad to be of help.
Is there a fix for this that does not require installing a whole other browser?
1415526766

Edited 1415526831
Gauss
Forum Champion
Strangeplay , at this time there is not a fix for whatever is causing certain people to have problems with Firefox. Only a few people seem to be affected by it so it has been difficult to trace down. However, if you would like to try to troubleshoot Firefox you can do the following: 1) go to <a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a> and follow the steps. 2) Post a screenshot of the entire browser (after following the steps in step #1). 3) If the steps in the wiki page did not help and we cannot see something obviously wrong in either your console log or your screenshot the next possible suggestion is to do a clean install of your browser. The reason we have been suggesting switching to Chrome is because Chrome and Firefox are the two browsers that work best with Roll20 and if one of them is malfunctioning the workaround is to use the other until the cause of the malfunctioning browser is discovered.
map not showing up :(
1415539109

Edited 1415539121
Gauss
Forum Champion
Sean , please follow the steps I outlined in the post above.