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Question About Profile Pics

One of my players updated his profile picture about a week ago. When I look at his profile, I see his new picture. When I look at the game details, I still see the abstract art deco thing that Roll20 gave him when he signed up. Even booting him from the game and having him rejoin didn't change the profile picture. How do I get the game to recognize his current profile picture?
1416510967
Pat S.
Forum Champion
Sheet Author
Hi Clinton. Got a question. Is this game ran on the dev server or production server? If it is on the dev server, have him reset his password and that should force the avatar to update.
ah yes. it's the dev server. thanks. will try that!
I just tried it with my own profile picture and it worked so I'm sure it will work for him too. Appreciated!
1416512198
Pat S.
Forum Champion
Sheet Author
You're welcome and hope you have great gaming times.