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Problems Transmitting Voice/Video

When I connect to roll20 I am able to hear others voices but was not able to get my mic to work. I have confirmed that the mic works and it is some kind of issue with connecting to the site. After deleting my cache and turning off extensions, I played with it a bit more. I have tried in both Firefox and Chrome (updated to the latest version) and have found the following: - No matter what I do, when I sign in I can not initially transmit either voice or video. - When I go to the settings, it is exactly where I left it last time I was on the site (i.e. "Voice only" etc.) - Changing the setting (either from "Voice only" to "Voice and video" or vice versa) will enable the transmission. So technically it works, I just have to go in and change settings every time. I am not sure why this is occurring but would like to be able to change my settings and have it remain set.
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Stephen Koontz
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Russell, here is our Audio Visual Trouble Shooting Guide . Run through these steps and if none of them work, follow the last step and provide a console log and we'll take a look under the hood.
I dont have a wed cam. However, I have a head set with a mic. I was wondering how I can going to Voice Only setting in the Campain.
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Katherine H. said: I dont have a wed cam. However, I have a head set with a mic. I was wondering how I can going to Voice Only setting in the Campain. Make changes to your audio/video settings using the Sidebar, My Settings tab. You may get a prompt from your browser asking if it's OK allow roll20 to use the audio\video features. You need to allow(Chrome) or Share Selected Devices(Firefox). Video and Voice Chat