I’m sorry you’re having trouble with the site. Can you please try taking the steps in our Audio Visual Trouble Shooting guide. If none of those resolve your issue please try following Steps 1-3 of our Solving Technical Issues guide, taking special care to temporarily disable all browser add-ons and extensions, temporarily pause your anti-virus, and try switching browsers (for Chrome/Firefox specific issues) to see if one of those components is causing the problem. If all of that fails, please follow Step 4 , including providing all of the necessary information, so that we can further assist you.