Hi Dee. Just to clarify, player's can't create journal/characters sheets or handouts, only the GM can do this. Once a player joins and enters a campaign once , their player name should show up as an option for the "In Player's Journals" and "Can be edited & controlled by". Once you add their name to "In player's journals" and "Edited & Controlled by"... they will see their sheet and can control/update/edit the sheet at that point. Once you create a journal/character sheet (+ Add button at top of sidebar Journal tab), open the journal page, and use the "Edit" option to add player control to the sheet, are you saying the player's names do not show up as an option?