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Voice chat not working

My party can't use voice chat at all suddenly. We've been playing for a year and never experienced this problem. Please help quickly.
We have no alternatives for voice chat because my player cannot install additional software on his work computer. This bug is literally ending my session right now. How is this happening?
As an emergency measure, you may opt to play through Google Hangouts .
We're hearing reports from some folks that the built-in A/V (the WebRTC/Tokbox one) is suddenly not working. We're trying to figure out exactly what's going on here and it helps to have it all consolidated into one place. Please head to this forum thread and share the information requested to help, thanks!