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Hey-o, I have a question about technology.

I'm not a programmer by any means, but whenever I enter a game, i cannot hear anyone on the otherside in roll20, in any of my games. I checked the settings, was receiving video and voice, okay. Checked my sound, works for EVERYTHING ELSE, including Skype *thank god, cause otherwise my game would be screwed* and I even went through the browser to see what was up, and nothing came up. So, I checked the coding of the game, and there were a TON of error messages. I don't know if it's fixed yet, but if not, what do you guys propose?
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Pat S.
Forum Champion
Sheet Author
I'm sorry to hear that you're having issues with the site. Let's carefully work through Steps 1 through 8 of the Roll20 guide to Audio Visual Troubleshooting : Step 1: Make sure you’re using the most recent version of either Chrome or Firefox Step 2: Give Roll20 permission to use your microphone and camera Step 3: Make sure Video and Voice are turned on inside Roll20 Step 4: Clear your Web Browser’s Cache Step 5: Make sure you have the right ports open Step 6: Check if your camera is working with WebRTC Step 7: Check that your camera is functioning Step 8: Do a bandwidth test If none of the above succeeds, please thoroughly work through Step 9 : Step 9: Solving Technical Issues Step 9.2: Ensure that there are no extensions/addons interfering with Roll20 Please be sure to disable all extensions/add-ons as well as all anti-virus programs. Step 9.4: Provide a bug report Please ensure that the console log is complete.