Nothing loads

The GM opened a new map, I saw everything but my token, so I refreshed the browser, but then nothing loaded, except the Emperor of Mankind (the token my GM uses for NPC initiative). Deleted cache, restarted browser, even restarted the whole PC, nothing worked. In every other campaign it is the same, only that there is no Emperor. This makes playing pretty much impossible, but also proves that the Emperor is better than Chuck Norris. Can anybody help me with that problem, please?

I just ran into something similar, server bug?

I have a similar problem. Nothing load except the music and settings. I can't see my maps and I have the message: Your connection to the server has been interrupted!...

Same here...

me too :(

me too

work fine for me! but not for my GM...

Same here for one of my players

One of my player have the same problem. A admin can help us? :S She stay on Loading screen. Or black screen

Same

Same for me !

Hi every one, the same for me. I also try to connect on other campaign (for check if it's only this campaign problem) but it's do the same.

Kabal said: Hi every one, the same for me. I also try to connect on other campaign (for check if it's only this campaign problem) but it's do the same. I can confirm this. None of my campaigns load for me at the moment. They all work fine for my players though.

Hi all,  Pingdom shows that there have been no service interruptions recently. Please check again to see if the issue has resolved itself, if not please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you! Also, please note that similar issues can have different origins so it may be worth starting your own thread with the above information to ensure that the dev team can address each issue individually.

Fascinatingly, now it works. Maybe waiting some hours just did the trick. Hope that works for all of you, too.

Thanks for the reply Johannes, it could well have been a localised ISP/geographical issue which has resolved itself or been addressed by the responsible party. I'll leave this thread open a little longer to see if anyone else reports back with success but I'm glad you are back up and running. Happy rolling!

Now it works again for me. For information, my players and I went through these troubles from different areas and it only worked for a few of them. Could it be an overloading of the website ?

Just checked it's works for me now. Good news ^^

Awesome, thanks for checking in. As the OP and a few others are reporting that the problem has gone I'll mark this as resolved. If anyone has any further issues please make a new thread following the full trouble shooting process I posted above. Thanks.