Stuck in loading screen

Stuck on the black screen, it's not loading any of my campaigns at all. I'm on windows 7, and I've tried with the most up-to-date versions of both Firefox and Chrome. I even installed Chrome just to test it and it won't work. Been stuck on a blank loading screen for 20 minutes. I've cleared my cache, restarted firefox, turned all my addons off, turned them back on, etc. etc. Not sure what there is left for me to try at this point? Operating System Windows Windows 7 Screen Resolution 1519 x 858 Web Browser Firefox 47.0 Browser Size 1519 x 681 IP Address - Color Depth 24 Javascript Yes Flash Version 21.0.-1 Cookies Yes User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0

Console log: 70 app.js:29:21518 TOUCH SUPPORTED: false app.js:30:13933 USING WEBGL ACCELERATION... app.js:30:14754 WEBGL STARTUP SUCCESS app.js:30:15343 select app.js:25:5185 Switch mode to select app.js:25:7031 Initializing new dice engine with randomness... app.js:41:1969 Using random entropy app.js:41:2046 Compiling sheet... app.js:44:4431 Found rolltemplate: 13thage_generic app.js:44:4714 Found rolltemplate: 13thage_power app.js:44:4714 Found rolltemplate: 13thage_block app.js:44:4714 Found webworker script app.js:44:5253 Loading mixed (insecure) display content "<a href="http://imgsrv.roll20.net/?src=neovatar.github.io/roll20-character-sheets/13th_Age-neovatar/img/13AgeLogoFull-Transparent.png" rel="nofollow">http://imgsrv.roll20.net/?src=neovatar.github.io/roll20-character-sheets/13th_Age-neovatar/img/13AgeLogoFull-Transparent.png</a>" on a secure page[Learn More] jquery.1.8.2.min.js:2:70985 Custom Sheet Translation app.js:44:5761 Finding sheet rolls... app.js:44:6554 Use of attributes' nodeValue attribute is deprecated. Use value instead. app.js:44:8551 window resize app.js:45:20535 Final set zoom! app.js:30:28055 UPDATE GL SIZE! app.js:30:8483 Final set zoom! app.js:30:28055 tuts loaded tutorial_tips.js:7:2 Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquery.1.8.2.min.js:2:40278 Starting up WEB WORKER sheetsandboxworker.js:237:2 Final page load. app.js:36:18262 Scan for new plays! app.js:36:15759 window resize app.js:45:20535 Final set zoom! app.js:30:28055 UPDATE GL SIZE! app.js:30:8483 Final set zoom!

And this is what it looked like when I refreshed it with the console open: Content Security Policy: The page's settings blocked the loading of a resource at self ("script-src <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a>"). editor:12:0 Content Security Policy: The page's settings blocked the loading of a resource at self ("script-src <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a>"). editor:13:0 70 app.js:29:21518 TOUCH SUPPORTED: false app.js:30:13933 USING WEBGL ACCELERATION... app.js:30:14754 WEBGL STARTUP SUCCESS app.js:30:15343 select app.js:25:5185 Switch mode to select app.js:25:7031 Initializing new dice engine with randomness... app.js:41:1969 Using random entropy app.js:41:2046 Compiling sheet... app.js:44:4431 Found rolltemplate: 13thage_generic app.js:44:4714 Found rolltemplate: 13thage_power app.js:44:4714 Found rolltemplate: 13thage_block app.js:44:4714 Found webworker script app.js:44:5253 Custom Sheet Translation app.js:44:5761 Finding sheet rolls... app.js:44:6554 window resize app.js:45:20535 Final set zoom! app.js:30:28055 UPDATE GL SIZE! app.js:30:8483 Final set zoom! app.js:30:28055 tuts loaded tutorial_tips.js:7:2 Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquery.1.8.2.min.js:2:40278 Loading mixed (insecure) display content "<a href="http://imgsrv.roll20.net/?src=neovatar.github.io/roll20-character-sheets/13th_Age-neovatar/img/13AgeLogoFull-Transparent.png" rel="nofollow">http://imgsrv.roll20.net/?src=neovatar.github.io/roll20-character-sheets/13th_Age-neovatar/img/13AgeLogoFull-Transparent.png</a>" on a secure page[Learn More] jquery.1.8.2.min.js:2:70985 Use of attributes' nodeValue attribute is deprecated. Use value instead. app.js:44:8551 GET <a href="http://imgsrv.roll20.net/" rel="nofollow">http://imgsrv.roll20.net/</a> [Mixed Content] [HTTP/1.1 200 OK 218ms] Final page load. app.js:36:18262 Starting up WEB WORKER sheetsandboxworker.js:237:2 Scan for new plays!

There isn't anything in the log that looks like it would be causing an issue, but the log also doesn't look like it's complete. When you copied the log, had it been sitting "still" for at least a min before you copied it?

It was. I just did a refresh of the page and let it sit for five minutes, and this is what it spit out: Content Security Policy: The page's settings blocked the loading of a resource at self ("script-src <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a>"). editor:12:0 Content Security Policy: The page's settings blocked the loading of a resource at self ("script-src <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a>"). editor:13:0 70 app.js:29:21518 TOUCH SUPPORTED: false app.js:30:13933 USING WEBGL ACCELERATION... app.js:30:14754 WEBGL STARTUP SUCCESS app.js:30:15343 select app.js:25:5185 Switch mode to select app.js:25:7031 Initializing new dice engine with randomness... app.js:41:1969 Using random entropy app.js:41:2046 Compiling sheet... app.js:44:4431 Found rolltemplate: 13thage_generic app.js:44:4714 Found rolltemplate: 13thage_power app.js:44:4714 Found rolltemplate: 13thage_block app.js:44:4714 Found webworker script app.js:44:5253 Custom Sheet Translation app.js:44:5761 Finding sheet rolls... app.js:44:6554 window resize app.js:45:20535 Final set zoom! app.js:30:28055 UPDATE GL SIZE! app.js:30:8483 Final set zoom! app.js:30:28055 tuts loaded tutorial_tips.js:7:2 Loading mixed (insecure) display content "<a href="http://imgsrv.roll20.net/?src=neovatar.github.io/roll20-character-sheets/13th_Age-neovatar/img/13AgeLogoFull-Transparent.png" rel="nofollow">http://imgsrv.roll20.net/?src=neovatar.github.io/roll20-character-sheets/13th_Age-neovatar/img/13AgeLogoFull-Transparent.png</a>" on a secure page[Learn More] jquery.1.8.2.min.js:2:70985 Use of attributes' nodeValue attribute is deprecated. Use value instead. app.js:44:8551 GET <a href="http://imgsrv.roll20.net/" rel="nofollow">http://imgsrv.roll20.net/</a> [Mixed Content] [HTTP/1.1 200 OK 253ms] Starting up WEB WORKER sheetsandboxworker.js:237:2 Final page load. app.js:36:18262 Scan for new plays! app.js:36:15759 Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquery.1.8.2.min.js:2:40278 window resize app.js:45:20535 Final set zoom! app.js:30:28055 UPDATE GL SIZE! app.js:30:8483 Final set zoom! app.js:30:28055 window resize app.js:45:20535 Final set zoom! app.js:30:28055 UPDATE GL SIZE! app.js:30:8483 Final set zoom! app.js:30:28055

Hey! I have been having the same issue occurring spontaneously, and now it seems to be sticking permanently. How have you guy's been fixing this challenge? I also noticed as I was seeking help regarding this, the Dev, help link is also not working(I have Pro account). Anyways any help would be most appreciated. P.s. My campaign is tomarrow so time is short :S. Thanks in advance Billy T

The following info from my report. If additional info is needed please just let me know. :) Operating System Windows Windows 7 Screen Resolution 1920 x 1080 Web Browser Chrome&nbsp; Browser Size 1920 x 949 IP Address Color Depth 24 Javascript Enabled Flash Version 22.0.-1 Cookies Enabled User Agent Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/

Hi, Billy . Similar issues often have dissimilar causes, so could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!

I actually just got it working. I went through the steps, didn't realise I had missed an update for my windows 7. That's all it ended up being thankfully. :D&nbsp; Thank you very much for the quick reply. You guys rock. Billy T

Glad it hear it!

Hmm, that's really weird Ian. A few more questions then: Is this happening for you in every game, or just one specific game? If it's just one game, which of your games is this happening in? If it's all of your games, does it happen in a brand new game? Is this a new development or has this always happened for you? If it's new, when did it start?