Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Right click scroll and map changing become unavailable

1467526914
Jeremy H.
Pro
Sheet Author
After a few hours into playing a game (it doesn't matter which campaign apparently) the ability to use the right mouse button to scroll becomes unavailable, and if I'm the GM of the campaign rather than a player I become unable to switch maps and am forced to refresh the page.
Jeremy H. said: After a few hours into playing a game (it doesn't matter which campaign apparently) the ability to use the right mouse button to scroll becomes unavailable Are you referring to using the Right Mouse Button+Drag Keyboard Shortcut to pan? Jeremy H. said: I become unable to switch maps What exactly happens? Are you unable to open the Page Toolbar ?
1467530604
Jeremy H.
Pro
Sheet Author
Silvyre said: Jeremy H. said: After a few hours into playing a game (it doesn't matter which campaign apparently) the ability to use the right mouse button to scroll becomes unavailable Are you referring to using the Right Mouse Button+Drag Keyboard Shortcut to pan? Jeremy H. said: I become unable to switch maps What exactly happens? Are you unable to open the Page Toolbar ? Yes, the right mouse button+drag to pan. And I'm unable to open the page toolbar, yes. It highlights it and displays the text "page toolbar" as normal, but does not allow me to click on it.
Jeremy H. said: Yes, the right mouse button+drag to pan. And I'm unable to open the page toolbar, yes. It highlights it and displays the text "page toolbar" as normal, but does not allow me to click on it. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
1467531840
Jeremy H.
Pro
Sheet Author
Silvyre said: Jeremy H. said: Yes, the right mouse button+drag to pan. And I'm unable to open the page toolbar, yes. It highlights it and displays the text "page toolbar" as normal, but does not allow me to click on it. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you! I will be sure to do all of this, and will reply to the thread once I've done everything.