Image Change

Hi, Hope you can help.   Currently I'm playing in about 3 -4 games per week / bi-weekly.   I tend to change my Image to whatever player character (PC) I play in the next game, so when I log in my player avatar in-game matches my PC's picture.    I've done this since I began playing in Roll20 a little over 2 years ago.   Last week, I was no longer able to change my picture.   I know it sounds frivolous, but it added a bit of ambiance for me and often the other players, as well. I was in contact with a member of Roll20 who was very nice.   She gave me some general advice to which I followed to no avail.   I normally use Firefox, we (my boyfriend and I) even tried using Google Chrome.   Neither worked.   I've tried putting in pictures that I normally use and have no trouble uploading.   Nothing.   I've tried new pictures.   Nothing. If you can help, I'd greatly appreciate it. Thank you, Nat20

Hi Nat20. I am not a mod or a dev, but I did think of something that might be your issue. I'm assuming that you are uploading a new image every time you change your portrait. Have you cleaned your library out. You wouldn't be able to upload a new image if you had reached/exceeded your library size limit. See the wiki page for details on the limit:&nbsp;<a href="https://wiki.roll20.net/Art_Library" rel="nofollow">https://wiki.roll20.net/Art_Library</a>

Adding on to what Scott suggested, also you can check your Uploaded amount and quota on your personal account page, <a href="https://app.roll20.net/account/" rel="nofollow">https://app.roll20.net/account/</a> If that's not it post again and we will continue troubleshooting steps for this.

I'll have my boyfriend look at it during the week, but to be honest, I doubt it has anything to do with my library.&nbsp;&nbsp; I only have like two small maps downloaded and I'm quite sure that it's unrelated to my personal page.&nbsp;&nbsp;

We had that thought based on, whenever you change your Avatar might be uploading a new picture (or new copy of a picture) into your Library each time. When you click on the link I gave, what does it say under Storage Quota on the right side?

Yeah, I realized that when I joined a new game.&nbsp;&nbsp;&nbsp; I just have to keep on top of cleaning house.&nbsp;&nbsp;&nbsp; It's kinda dumb that it makes copies of the same picture, but it is what it is.&nbsp;&nbsp; Just a bit of maintenance on my end.&nbsp;&nbsp;&nbsp; I appreciate the help and good advice.&nbsp;&nbsp; Thank you. Nat&nbsp;&nbsp; ツ

Ok cool. Yes, unfortunately we don't currently have an easy way to set the Avatar from a picture in your Library that is already uploaded. People in your situation (who want a different Avatar showing for each game) tend to end up with duplicates in your Library. Here is a popular Suggestion on the suggestions & ideas forum. Please add your comments and Vote +1 if you support the idea, Unique Portraits For Each Game

Thank you for the link to the conversation.&nbsp;&nbsp; I definitely agree and appreciate it.&nbsp;&nbsp;&nbsp; Lol&nbsp;&nbsp; I ended up going through and deleting my entire library and then just re-uploading the pics that I needed.&nbsp;&nbsp;&nbsp; It just seemed easier that way.