Scott, What Kristin said is correct. The Handouts and Characters folders don't actually exist until any kind of folder change is made. Rearranging items, adding a new folder, etc. As soon as that happens then the folder structure gets written for the first time. This design decision was made to mimic the behavior Roll20 had before we had folders at all, so users at that time didn't get a bad UI shock and misunderstand what was happening. It's a little dated and confusing now, so we may change this behavior in the future. As for the dynamic id code not working, we had a few hours earlier today where some of our servers were cached with old code and weren't serving the new updated code. It should be fixed now. Let us know if you're seeing any issues.