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Recently Subcribed to Roll20 as a Supporter, Apparently they charged me twice...

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  3. Recently Subcribed to Roll20 as a Supporter, Apparently they charged me twice...
1390633772

Edited 1390634013
HeRoSanS
Plus
Permalink for 604013 Quote
Under the "Support Us" tab two invoices are listed for this date January 25th, for 50$ a year. I was just wondering, without checking my bank statement whether they have charged me twice. EDIT: I cannot find a means to contact customer support if anyone could provide me with a link I would be eternally grateful.
1390634188
Gid
Roll20 Team
Permalink for 604022 Quote
HeRoSanS, I'd recommend emailing the devs at <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> regarding this. It's the fastest way to get that straightened up.
1390635072

Edited 1390635145
HeRoSanS
Plus
Permalink for 604039 Quote
Thank you, I have just emailed them. My biggest concern is whether the invoices are written in duplicate, or I have been charged twice. Obviously I am concerned because if I being charged twice, I could easily become a mentor for that price, and it is no way the service that I have paid for.
1390668829

Edited 1390668860
Gid
Roll20 Team
Permalink for 604665 Quote
Yeah. No worries. Something goofed up. The email request is so we can fast track your billing issue.
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