Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Comm device not being used for Comm

When I plug in my USB Headset and go Voice only, the other players voices still come out of my computer speakers, not the headset speakers. When checking configuration, I find my headset speakers are set as 'default communication device'. In order to use the headset I have to set its speakers to 'default device' and then get all my computers sounds over the headset, as well as the voices of the other players. I do not know if this is a bug, but it is a technical issue that hopefully can be easily corrected.
Just some questions: 1. What voice/video option are you using? Is it the native WebRTC, Flash, or some other option? 2. Have you tried the other options yet? Ie. if you are using WebRTC, have you tried the Flash option, or if using Flash, have you tried WebRTC? (You will want to make sure the other participants change their settings to match yours). 3. Was it working correctly previously and just now stopped working or has it always done this? 4. Could you go to <a href="http://supportdetails.com/" rel="nofollow">http://supportdetails.com/</a> and post the results here (without the IP address, please)?
1391361613

Edited 1391361623
It would sound like you have a driver interfering with your settings. This is a common problem with some motherboard/sound card drivers automatically changing configurations when you plug USB headsets in. My friend had a motherboard that would ALWAYS make it extremely difficult to configure USB headsets. He ended up just buying a 3.5mm jack headset until he built his new computer.
I have a similar issue with a standard 3.5mm jack headset. I use web rtc for voice chat. I think the flash implementation worked correctly when i was using that before web rtc was a possibility, but I don't remember for sure. I just assumed it was a limitation of the web rtc implementation (like not having volume control for the other players) that it was treated as a standard audio source instead of a communications audio source. win7 64bit, firefox 26(same behavior on 25 and 24 I think). realtek alc889 audio chipset if it matters, driver version 6.0.1.6077. I never considered it much of an issue though.....