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iOS App version 2.0.1 Bug Report Thread

November 26 (6 years ago)
Stephanie B.
Forum Champion
Sheet Author

The iOS app has been updated on the Apple Store to fix the issue with the Charactermancer popup. The new version number is 2.0.1.

Please note that, due to Apple's iOS update requirements, the app might not install or work if you are not on the most recent version of iOS.

Please report any issues with this build in this thread.

November 26 (6 years ago)

I cannot seem to be able to expand or collapse the folders in the journal.

November 27 (6 years ago)
Stephanie B.
Forum Champion
Sheet Author

Hi, Lynx. Thanks for your report!

Did you update the app, or install it fresh? If you updated, try uninstalling and reinstalling to see if that clears the folder issue.

November 27 (6 years ago)
Stephanie B.
Forum Champion
Sheet Author

From elsewhere:

November 27 (6 years ago)
Stephanie B.
Forum Champion
Sheet Author

Lynx: We were able to confirm that folders for handouts cannot be collapsed, but they default to open. Is that what you're experiencing as well?

For anyone following up on the sharing handouts: that feature isn't supported in the app. It's not in the Android version, either.

December 12 (6 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Reported elsewhere:

Z said:
Redownloaded the iPad app stuck on load screen.  Loaded one time and could not access any content or see map.    Love using my pc but was hoping the app was fixed for quick stuff. 
December 15 (6 years ago)
Darrin G.
KS Backer

I downloaded the new version of the app on a fully updated iPad Pro and it sticks on the load screen. Rebooted the IPad no go. Reinstalled the Roll20 app and still not working.

December 15 (6 years ago)
Drespar
Roll20 Team

Hi Darrin, does this issue persist across multiple games? Especially a new game?

December 16 (6 years ago)
Darrin G.
KS Backer

I went back and tried all my games. They weren’t working until I got to My Ashen Stars game. After that one loaded, all the rest of them started loading, even the one that wouldn’t right before the Ashen Star game. Strange. 

December 18 (6 years ago)
I am viewing this site through my mobile browser and half of the site is completely non-functional. The menu button used to navigate does not work, the 'post new topic' button in this very forum and every other forum similarily broken. Trying to PM doesn't work and that's just what I found in 5 minutes of use. I am using an iPhone 5, iOS 10.33 and this has happened on both safari and firefox browsers. Shoutout also to the 'post reply' box I am typing this in for being comically small: https://postimg.cc/Sjw8TYJ1
December 18 (6 years ago)
I had to use google to navigate to the forums and then to here. Incidentially, neither the edit nor delet options for that post I made work either
December 19 (6 years ago)

Edited December 19 (6 years ago)

Haven’t been able to get past “loading” on the iPad app for about two weeks now. Any tips to troubleshoot? It’s worked fine before this. 


I tried reinstalling and all of my campaigns to no avail. 

December 19 (6 years ago)
Stephanie B.
Forum Champion
Sheet Author

Thanks for your feedback, Expy!

Although this thread is for feedback on the standalone iOS app, I will make sure your feedback gets added to our mobile browser support ticket.

Expy said:

I am viewing this site through my mobile browser and half of the site is completely non-functional. The menu button used to navigate does not work, the 'post new topic' button in this very forum and every other forum similarily broken. Trying to PM doesn't work and that's just what I found in 5 minutes of use. I am using an iPhone 5, iOS 10.33 and this has happened on both safari and firefox browsers. Shoutout also to the 'post reply' box I am typing this in for being comically small: https://postimg.cc/Sjw8TYJ1




December 20 (6 years ago)

Edited December 20 (6 years ago)

I love that there’s development on the app again! But in lists, items for example, I cannot delete them or change their order. I clicked to unlock and the options show up, but still can’t do anything.  Also pinch to zoom is not working as expected.  It just moves the page around where instead it should be stationary. Let me know if you need more information for me.

December 31 (6 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Reported Elsewhere:


Tom K.
 said:

No matter what I do whatever game I join it forever stays on this screen:


It is totally non-responsive and must be killed.  What should I do?

Thanks in advance.



December 31 (6 years ago)

Same issue as Tom screen locks up.

December 31 (6 years ago)
Finderski
Pro
Sheet Author
Compendium Curator
Yup...me, too.
December 31 (6 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter

Just to help speed things up for the dev, do you get this behavior regardless of which game you are opening? Does it give you a black screen on a brand new game (no module or add-ins loaded)?

January 01 (6 years ago)
Finderski
Pro
Sheet Author
Compendium Curator

Well...now I can get past the black screen, but can't expand folders where the characters are located. And in one campaign where I have characters outside of folders, the formatting on the character sheet is whack (although, in a game, things are fine).

iPad version still not working after reinstall, no map, folders don’t work, such a shame

February 19 (6 years ago)

Edited February 19 (6 years ago)
keithcurtis
Forum Champion
Marketplace Creator
API Scripter


Coolbreeze said:

iPad version still not working after reinstall, no map, folders don’t work, such a shame


I can't answer to the folders problem, but the app does not have access to the map, that's Table on Tablet, not the app.


keithcurtis said:


Coolbreeze said:

iPad version still not working after reinstall, no map, folders don’t work, such a shame


I can't answer to the folders problem, but the app does not have access to the map, that's Table on Tablet, not the app.


What’s the table on tablet then? I assumed that was the app, cheers for the reply

Hello Coolbreeze,

Since you are a subscriber, Table on Tablet is used by just visiting the site on your tablet via your browser. 

March 07 (6 years ago)

Edited March 07 (6 years ago)

The ios app version 2.0.1 really has some bugs as the application is not running properly and the app also lags sometimes. It is also not getting the iTunes app running and giving iTunes error 9 in return.