Shockwave Flash Plugin Keeps Crashing

Hey, this is just to let you know that on my system, Roll20 keeps crashing when I run Chrome. Chrome reports that the Shockwave Flash plugin crashes.

I think i have the most up to date of both, and it crashes for me as well.

Flash: 11.2.202 Chrome 18.0.1025.168 Firefox does not crash for me, however. Firefox 12.0

I think i have the most up to date of both, and it crashes for me as well. Anyone having this problem is invited to use the <a href="http://www.supportdetails.com" rel="nofollow">http://www.supportdetails.com</a> form to e-mail <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>. We'll see if we can figure out the common factors.

I have this problem also. When using Chrome, Shockwave crashes when I enter my Roll20 world. Fine on Firefox. At work now but will use the form above when I get home. A possible clue (or red herring): I had players already in my world before I arrived.

I was having this problem - Shockwave Flash was crashing about 10 seconds after logging into the campaign. A fresh install of both chrome and shockwave seemed to have fixed it, but I'm getting the same error again today. Sometimes, shockwave doesn't crash completely it just becomes unresponsive and giving a 'Runtime Error! on Microsoft Visual C++ Runtime Library' error dialogue followed by: "Msg: chrome.exe - Application Error The exception unknown software exception (0x40000015) occurred in the application at location 0x0141dd3b. Click on OK to terminate the program" and then a box stating "shockwave plugin is unresponsive, do you wish to stop running it, yes/no?" followed by the sad jigsaw puzzle faces if the video windows have opened before shockwave become bereft of life and joins the choir invisible. I'll send my support-details gubbinz over for you to have a look at. EDIT: I took note at Mr G's comment about player's already being in game... so I closed down chrome and firefox (was also signed in on GFs details on laptop). Entered the campaign as GM using chrome on PC, closed the intro vid, and just left the gm screen idling for a while. No shockwave errors when i checked on it a minute or so later. I logged in as the Missus on the laptop, the tokbox videos pop up and then the chrome/shockwave error messages I mentioned above hit. I'm going to go log in on chrome using laptop and see if the same happens. EDIT2: Okay, so logged in on laptop via chrome as GM. Joined as player via firefox on PC. No problem there, chrome seeming stable on laptop. Logged in as player via chrome and again shockwave crashed as soon as the videochat loaded. EDIT3: I just had a thought - I had firefox open as well as chrome when testing this problem on my PC today, and I'm wondering of there's been some sort of conflict. So I closed both browsers, reopened Chrome only, joined the campaign as a player and bingo! No shockwave crash! I'm going to try again with browsers open to see if I can replicate the crash... except the laptop just restarted itself... *sigh* [technical fault...please stand by.... jaunty on hold music]

Riley: It doesn't seem as simple as that now. I'm not getting the crash issue anymore and I have no idea why - I haven't touched any of the programs or plugins, just opened and closed browsers. Differences between laptop and PC, apart from hardware, is that the laptop runs Windows Vista 'Home Premium' SP 2 (32 bit), while the PC is on Windows 7 'Ultimate' SP1 (64bit). Both are using brand new downloads of chrome and shockwave (downloaded on PC late last night/v. early this morning and on the laptop just a moment ago) so I assume it should be the exact same version or close enough as makes no difference. Computer problems are enough to make you go crazy(er)! Edit: Well the PC webcam is working fine on Firefox but sure I'll test it.

Okay, webcam tested and seems fine on laptop (had a bit of trouble persuading the laptop NOT to use it's integral cam though - there was swearing and threat of physical abuse involved). But without being able to replicate crashes again I'm stumped, confused, and more than a little WTFified.

An aside regarding Chrome & Flash, with a possible explanation about why it crashes sometimes and not others: I've been mucking with a number of different Flash programs over the past days in Chrome (TokBox, Pyromancer's dungeon builder) and for weeks on sites that use Flash integration (gMail, gDocs, Facebook chat, etc), and I think there may be a memory leak in Chrome's integration of Flash at the moment. Gradually as I use Flash, it gets less and less responsive, and Chrome starts offering to kill the process because its hanging. Then if I wait and keep it alive, it'll come back. Each time slower than the last. This is true on my Home PC (Win 7/Chrome Beta, current), my Laptop (Vista/Chrome, current), and my Office PC (Win 7/Chrome Canary developers build, current). This was such a problem with video that I switched my YouTube account over to HTML5 and suddenly the videos there loaded perfectly in all three Chrome variants. So it's pretty universal across all three of them. I haven't, on the other hand, noticed a problem with it on my Ubuntu boxes, whereas the Win computers have had this issue for weeks. I'll take a few hours to log in and start working in Roll20 from Ubuntu, and see if I can reproduce the hang-ups from there.

I've just come across this and thought it might help. <a href="http://www.howtogeek.com/103292/how-to-fix-shockwave-flash-crashes-in-google-chrome/" rel="nofollow">http://www.howtogeek.com/103292/how-to-fix-shockwave-flash-crashes-in-google-chrome/</a> Apparently chrome has it's own built-in version of Flash that can conflicts with any version you may have yourself. That link tells you how to check for this, and how to disable Chrome's version.

I had three as well, one was already disabled, and it looked like it was a few revisions old. I never had crashy problems, but I still disabled Chrome's builtin. We'll see if that solves some flash oddities that I've had on other sites.

I had no crash problems either, but after disabling the system flash I could not reproduce my "freezing video" problem.

I had three different Flash plugins as well. I decided to go the other route, disabling everything but Chrome's embedded one. Going to try it for a while and see what happens. The biggest difference is that the sandboxed version of Flash carries with it a whitelist, and will prevent Flash from activating if it suspects the site is using Flash in a negative manner. Also updates along with the browser.

Same problem, thankfully I don't use web conf for my local game and I can use my desktop for online games