2FA is the most significant security feature they could introduce in short order for us, and we're still waiting on it without any real update. I've dropped pro status over lapses in confidence evidenced by this thread and others where it is clear our votes don't actually mean all that much. Another telling thing is the partial UI refresh, where for years now, some pages have a nice up-to-date looking styling, and others have the older looking styling; it just feels like a whole lot is being thrown over the fence or left to rot, those being the examples that quickly come to mind. I'm happy to pay, but can't reward roll20 until there's some accountability and actual transparency introduced. Two years of no visible movement while researching a feature that I've implemented on numerous projects in a time-frame of several days to a few months depending on the complexity of the integration, well, it's not very compelling from an outside perspective.