Cancellation Help

I just got billed for the next year, and can't figure out how to stop the autopayment as I'm done using Roll20....Looked under my account...does cancellation automatically end my service?  If so I don't want that since it would basically mean I gave them $50 for nothing...if it doesn't refund my money then I'll keep it for a year, but i don't want to be automatically billed in a year. Thanks

You should send an email to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> to figure out if a refund is possible. Barring that, canceling the service will keep it active for the remainder of the time you paid for, but won't automatically bill you in the next period.

thanks so much!

I'll be closing this thread now, thank you Nick S.