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Constantly getting logged out on mobile...

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Constantly getting logged out on mobile...
1558477627
AJay
Permalink for 7470634 Quote
I've tried clearing my cache and using multiple browsers, but the problem remains.  I've asked friends and they say they also get logged out.
1558992935
Drespar
Roll20 Team
Permalink for 7485484 Quote
Hi AJ, We recently did some infrastructure updates on our side that caused behavior such as this. Are you still running into these issues?
1559068482

Edited 1559068738
AJay
Permalink for 7487572 Quote
Yeah.  It appears to happen whenever I try to use the desktop version of the site on my phone.  This is making it very difficult to do anything from mobile because the desktop version of the site was the only way to effectively look at and do anything in game.
1559071563
Drespar
Roll20 Team
Permalink for 7487692 Quote
Gotcha! Currently the website is not optimized for use on smartphones and we have had reports similar to this in the past with similar use cases. I will be sure to pass this along to the development team and update the existing ticket. Unfortunately, I do not have a workaround to offer. We are continuing work on infrastructure updates and fixes so definitely keep an eye out there .
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