Community Forums: Can't See Map | Roll20: Online virtual tabletop

Can't See Map

1561783171

Listen I know this will be the weirdest post here. I don't have a pc, I use my ps4's web browser to play roll20. it was working fine until about 2 weeks ago. Everything else works fine, chat, sheet, etc., but I cant see the map anymore. It wont load on my phone either. I just want to see what I do, please help a poor non pc fool like me ;-;

1561784938

Gen Kitty

Forum Champion

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Roll20 only supports Chrome and Firefox in their latest public releases.  The web browser for the PS4 uses Webkit, which is what Safari uses. It's not Firefox or Chrome.  This means that using the PS4 for Roll20 may or may not work and when it does not work there is little that we can do for you.

1561785779

Jacob

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It doesn't load on my phone using chrome either. Not even white screen, it just doesn't load 

1561821719

keithcurtis

Forum Champion

Marketplace Creator

API Scripter

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Unfortunately, phones aren't supported either, and Table on Tablet is a subscription feature. Do you have the option to test on a more traditional set up to ensure the problem doesn't lie somewhere other than unsupported hardware/software? Maybe a computer in a public library, or a friend's computer?

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Can't See Map