Community Forums: GM Notes not loading in Rise of the Runeloards

GM Notes not loading in Rise of the Runeloards

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in the Rise of the Runeloards module, when I try load the GM notes to "The Caverns of Wrath," they only say 'loading" and never actually load. I am able to load GM notes to other GM entries from my journal, so it seems to be an isolated problem with the Caverns of Wrath entry. It was working, but now its not. Any suggestions for how I might get this information to load? 

1564255708

Dragon Dreamer

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Hello PPK,  I am sorry to hear that you have encountered an issue trying to load your handouts. Can you let us know when you first encountered this issue? Thanks!

1564289330

PPK

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Hi there,  The issue began 3 days ago. I'd loaded the Caverns of Wrath handout several times, and then it suddenly got stuck on "loading."

1564322763

Dragon Dreamer

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Hello PPK, This is a known issue that sometimes occurs. I have passed this issue along to the devs and hope to have an answer for you soon. Thanks!

1564429676

Drespar

Roll20 Team

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Hi PPK, Sorry for the delay on this! Unfortunately, we were unable to restore the missing contents of that handout. My recommendation at this point would be to create a new game and copy paste the contents into the existing handout. Occasionally, this issue can arise if the handout is loaded too soon after the initial launching of the game. The developers are aware of this issue and are still investigating the root cause so we can prevent it in the future.

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GM Notes not loading in Rise of the Runeloards