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Monster Manual I purchased is not loading Stats on Character Sheet (Help please)

1566411062
PrincessFairy
Plus
Marketplace Creator
I purchased a Monster Manual back when it first came out. I am trying to get it to load in the game and for some reason I am unable to get the character NPC sheets to load any of the Monsters data. I drag the token to the table top, and when I see it it shows all information in the BIO, but the NPC sheet is blank. I am using a dnd 5e by roll20 character sheet to load the monsters but nothing seems to work. Its basically making me have to fill everything out manually. Can you help please.
Hi PrincessFairy, We are currently investigating reported issues where drag and drop is not functioning for monsters. If you could provide a list of what monsters you have tried that are not working as well as provide a console log it would be a tremendous help! Using this post as a consolidation point for similar issues: If you are having issues with drag and drop not functioning, please provide the following information: 1) The character sheet you are using 2) A list of monsters/NPCs you have attempted to Drag and Drop 3) Console log capturing the action of dropping the monster/NPC onto the sheet Thank you everyone and sorry for the trouble!
1566425733

Edited 1566426081
Hello, I seem to be having this same issue.  Every time I drag and drop a token from the official monsters manual all the stats fail to load but the token is right.  I have checked my journals to make sure there are no copies and it still happens.  How do I trouble shoot this? -Thank you. Edit: Not sure why but the stats only work when you grab the token and not the entry?
1566430705
Finds
API Scripter
Same thing is happening for me - Using the "D&D 5e by Roll20" template for character sheets - It's not happening to all creatures and it doesn't seem to discriminate between different addons like MM or Tome of Beasts. I've seen it happen on Aboleth's but not on an Abominable Yeti.  Also not sure if it's helpful but it's not properly resizing tokens either. - This is the output in the API console "level: {\"name\":\"level\",\"current\":1,\"max\":\"\",\"_id\":\"-LmqX7ANBoc-qrj-Tbtc\",\"_type\":\"attribute\",\"_characterid\":\"-LmqX6rM8iMsocf22ceF\"}"
1566431399
PrincessFairy
Plus
Marketplace Creator
I was just loading a few monsters to see if anything had changed and this is what I got. ~Using D&D 5e by roll20 ~Monsters just tried 4 (Air Elemental, Abominable Yeti, Aboleth, Aarakocra) and previous ones that didn't work are (Goblin, Adult Black Dragon, Hydra) and they still don't. 70 app.js?1566315899:543 TOUCH SUPPORTED: false app.js?1566315899:543 USING WEBGL ACCELERATION... app.js?1566315899:543 WEBGL STARTUP SUCCESS app.js:545 Custom Sheet Translation app.js:536 select app.js:536 Switch mode to select app.js:557 Initializing new dice engine with randomness... app.js:557 Using random entropy app.js:560 Compiling sheet... app.js:560 Found rolltemplate: simple app.js:560 Found rolltemplate: atk app.js:560 Found rolltemplate: dmg app.js:560 Found rolltemplate: atkdmg app.js:560 Found rolltemplate: desc app.js:560 Found rolltemplate: spell app.js:560 Found rolltemplate: traits app.js:560 Found rolltemplate: npc app.js:560 Found rolltemplate: npcatk app.js:560 Found rolltemplate: npcdmg app.js:560 Found rolltemplate: npcaction app.js:560 Found rolltemplate: mancerroll app.js:560 Found rolltemplate: mancerhproll app.js:560 Found Charactermancer Repeating Section: topbar app.js:560 Found Charactermancer Repeating Section: leveler-topbar app.js:560 Found Charactermancer Repeating Section: row app.js:560 Found Charactermancer Repeating Section: utilityrow app.js:560 Found Charactermancer Repeating Section: choose app.js:560 Found Charactermancer Repeating Section: custom-proficiency app.js:560 Found Charactermancer Repeating Section: custom-trait app.js:560 Found Charactermancer Repeating Section: spell-holder app.js:560 Found Charactermancer Repeating Section: spell-item app.js:560 Found Charactermancer Repeating Section: asi-row app.js:560 Found Charactermancer Repeating Section: hpbylevel app.js:560 Found Charactermancer Template: l1-welcome app.js:560 Found Charactermancer Template: l1-race app.js:560 Found Charactermancer Template: l1-class app.js:560 Found Charactermancer Template: l1-abilities app.js:560 Found Charactermancer Template: l1-background app.js:560 Found Charactermancer Template: l1-equipment app.js:560 Found Charactermancer Template: l1-spells app.js:560 Found Charactermancer Template: l1-feat app.js:560 Found Charactermancer Template: l1-bio app.js:560 Found Charactermancer Template: l1-summary app.js:560 Found Charactermancer Template: final app.js:560 Found Charactermancer Template: lp-welcome app.js:560 Found Charactermancer Template: lp-levels app.js:560 Found Charactermancer Template: lp-choices app.js:560 Found Charactermancer Template: lp-asi app.js:560 Found Charactermancer Template: lp-spells app.js:560 Found Charactermancer Template: lp-summary app.js:560 Found Charactermancer Template: lp-spellchoice app.js:560 Found webworker script app.js:560 Finding sheet rolls... app.js:561 Including compendium template css. app.js:563 window resize app.js:543 Final set zoom! app.js:542 UPDATE GL SIZE! app.js:543 Final set zoom! tutorial_tips.js:7 tuts loaded 45Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure image '<URL>'. This content should also be served over HTTPS. app.js:551 Final page load. app.js:563 Refresh jukebox List! sheetsandboxworker.js?1566430986461:682 Starting up WEB WORKER app.js:549 Auth'ed. app.js:549 Go post auth! app.js:551 Scan for new plays! app.js:549 initial setup app.js:547 T.i app.js:549 Got players value... app.js:550 joining game... app.js:547 Full load page! app.js:549 We have 1 pages app.js:548 Player -Ll3kEm9TcTRADCyY4r8 is offline... app.js:548 Global Volume: 100=1 app.js:550 Deferred finish joining... app.js:541 Firebase Online app.js:555 refershing page listings! app.js:549 handle page changes app.js:549 false app.js:560 Refresh Journal List! app.js:560 Search took 4ms app.js:555 refershing page listings! app.js:551 Scan for new plays! app.js:550 init active page! app.js:547 activate page! app.js:547 FULLY ACTIVATE VIEWS FOR PAGE. app.js:547 Graphics: 0 app.js:547 Paths: 0 app.js:555 refershing page listings! app.js:547 Reorder by ZORDER app.js:563 Refresh jukebox List! app.js:563 window resize app.js:543 Final set zoom! app.js:542 UPDATE GL SIZE! app.js:543 Final set zoom! app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 5ms app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 3ms app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 2ms app.js?1566315899:568 Fetching data from db app.js?1566315899:563 Body drop! app.js?1566315899:562 drop on upper canvas app.js?1566315899:562 Compendium item dropped onto canvas! app.js?1566315899:552 Show Character View Dialog! app.js?1566315899:552 DELAY RENDER FOR ATTRIBUTES! app.js?1566315899:545 257 app.js?1566315899:545 Do refresh link cache! app.js?1566315899:552 --- RENDER CHARACTIVE VIEW ---- app.js?1566315899:552 Redoing charsheet html app.js?1566315899:552 261ms to end of html app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 23ms app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 24ms app.js?1566315899:552 Updating ALL VALUES app.js?1566315899:552 Finding list of dirty attributes took until 25ms app.js?1566315899:552 Querytest took until 28ms app.js?1566315899:552 Attribute cache compliation took until 29ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 92ms app.js?1566315899:552 Appending to screen took until 152ms app.js?1566315899:552 Took 228ms VM12:4735 UPGRADING TO v2.0 VM12:4727 UPGRADING TO v2.1 VM12:904 UPDATING SKILLS VM12:4719 UPGRADING TO v2.2 VM12:904 UPDATING SKILLS VM12:4414 Preprocessed v2.2 upgrade VM12:3485 CHECKING CASTER LEVEL VM12:4711 UPGRADING TO v2.3 VM12:904 UPDATING SKILLS VM12:4703 UPGRADING TO v2.4 app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 17ms app.js?1566315899:552 Updating ALL VALUES app.js?1566315899:552 Finding list of dirty attributes took until 18ms app.js?1566315899:552 Querytest took until 20ms app.js?1566315899:552 Attribute cache compliation took until 20ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 64ms app.js?1566315899:552 Took 70ms VM12:4248 GLOBAL SKILLS VM12:4212 GLOBAL SAVES VM12:4176 GLOBALATTACK VM12:4131 GLOBALDAMAGE VM12:4695 UPGRADING TO v2.5 VM12:4687 UPGRADING TO v2.6 VM12:4679 UPGRADING TO v2.7 VM12:4607 Version 2.7 UPGRADE VM12:4669 5th Edition OGL by Roll20 v2.7 app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 23ms app.js?1566315899:552 Finding list of dirty attributes took until 24ms app.js?1566315899:552 Querytest took until 27ms app.js?1566315899:552 Attribute cache compliation took until 27ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 35ms app.js?1566315899:552 Took 38ms app.js?1566315899:545 Do refresh link cache! app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 17ms app.js?1566315899:555 refershing page listings! app.js?1566315899:547 Reorder by ZORDER app.js?1566315899:552 CLICKED: radio/checkbox <input class=​"sheet-npc_options-flag" type=​"checkbox" name=​"attr_npc_options-flag" checked=​"checked">​ app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 17ms app.js?1566315899:552 Finding list of dirty attributes took until 18ms app.js?1566315899:552 Querytest took until 19ms app.js?1566315899:552 Attribute cache compliation took until 20ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 27ms app.js?1566315899:552 Took 29ms app.js?1566315899:563 Body drop! app.js?1566315899:562 drop on upper canvas app.js?1566315899:562 Compendium item dropped onto canvas! app.js?1566315899:545 Do refresh link cache! app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 8ms app.js?1566315899:552 Show Character View Dialog! app.js?1566315899:552 DELAY RENDER FOR ATTRIBUTES! app.js?1566315899:545 257 app.js?1566315899:545 Do refresh link cache! app.js?1566315899:552 --- RENDER CHARACTIVE VIEW ---- app.js?1566315899:552 Redoing charsheet html app.js?1566315899:552 188ms to end of html app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 9ms app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 50ms app.js?1566315899:552 Updating ALL VALUES app.js?1566315899:552 Finding list of dirty attributes took until 51ms app.js?1566315899:552 Querytest took until 53ms app.js?1566315899:552 Attribute cache compliation took until 53ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 94ms app.js?1566315899:552 Appending to screen took until 144ms app.js?1566315899:552 Took 157ms VM12:4735 UPGRADING TO v2.0 VM12:4727 UPGRADING TO v2.1 VM12:4719 UPGRADING TO v2.2 VM12:4414 Preprocessed v2.2 upgrade VM12:3485 CHECKING CASTER LEVEL VM12:4711 UPGRADING TO v2.3 VM12:904 UPDATING SKILLS VM12:4703 UPGRADING TO v2.4 VM12:4248 GLOBAL SKILLS VM12:4212 GLOBAL SAVES VM12:4176 GLOBALATTACK VM12:4131 GLOBALDAMAGE VM12:4695 UPGRADING TO v2.5 VM12:4687 UPGRADING TO v2.6 VM12:4679 UPGRADING TO v2.7 VM12:4607 Version 2.7 UPGRADE VM12:4669 5th Edition OGL by Roll20 v2.7 app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 18ms app.js?1566315899:552 Updating ALL VALUES app.js?1566315899:552 Finding list of dirty attributes took until 19ms app.js?1566315899:552 Querytest took until 20ms app.js?1566315899:552 Attribute cache compliation took until 20ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 51ms app.js?1566315899:552 Took 54ms app.js?1566315899:545 Do refresh link cache! app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 7ms app.js?1566315899:547 Reorder by ZORDER app.js?1566315899:552 CLICKED: radio/checkbox <input class=​"sheet-npc_options-flag" type=​"checkbox" name=​"attr_npc_options-flag" checked=​"checked">​ app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 16ms app.js?1566315899:552 Finding list of dirty attributes took until 16ms app.js?1566315899:552 Querytest took until 18ms app.js?1566315899:552 Attribute cache compliation took until 19ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 25ms app.js?1566315899:552 Took 27ms app.js?1566315899:563 Body drop! app.js?1566315899:562 drop on upper canvas app.js?1566315899:562 Compendium item dropped onto canvas! app.js?1566315899:552 Show Character View Dialog! app.js?1566315899:552 DELAY RENDER FOR ATTRIBUTES! app.js?1566315899:545 257 app.js?1566315899:545 Do refresh link cache! app.js?1566315899:552 --- RENDER CHARACTIVE VIEW ---- app.js?1566315899:552 Redoing charsheet html app.js?1566315899:552 153ms to end of html app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 10ms app.js?1566315899:552 Really updating character sheet values VM12:4735 UPGRADING TO v2.0 app.js?1566315899:552 Setting up repeating sections took until 12ms app.js?1566315899:552 Updating ALL VALUES app.js?1566315899:552 Finding list of dirty attributes took until 13ms app.js?1566315899:552 Querytest took until 14ms app.js?1566315899:552 Attribute cache compliation took until 14ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 51ms app.js?1566315899:552 Appending to screen took until 111ms app.js?1566315899:552 Took 121ms VM12:4727 UPGRADING TO v2.1 VM12:904 UPDATING SKILLS VM12:4719 UPGRADING TO v2.2 VM12:904 UPDATING SKILLS VM12:4414 Preprocessed v2.2 upgrade VM12:3485 CHECKING CASTER LEVEL VM12:4711 UPGRADING TO v2.3 VM12:904 UPDATING SKILLS VM12:4703 UPGRADING TO v2.4 VM12:4248 GLOBAL SKILLS VM12:4212 GLOBAL SAVES VM12:4176 GLOBALATTACK VM12:4131 GLOBALDAMAGE VM12:4695 UPGRADING TO v2.5 VM12:4687 UPGRADING TO v2.6 VM12:4679 UPGRADING TO v2.7 VM12:4607 Version 2.7 UPGRADE VM12:4669 5th Edition OGL by Roll20 v2.7 app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 15ms app.js?1566315899:552 Updating ALL VALUES app.js?1566315899:552 Finding list of dirty attributes took until 16ms app.js?1566315899:552 Querytest took until 18ms app.js?1566315899:552 Attribute cache compliation took until 18ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 57ms app.js?1566315899:552 Took 60ms app.js?1566315899:545 Do refresh link cache! app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 11ms app.js?1566315899:547 Reorder by ZORDER app.js?1566315899:552 CLICKED: radio/checkbox <input class=​"sheet-npc_options-flag" type=​"checkbox" name=​"attr_npc_options-flag" checked=​"checked">​ app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 12ms app.js?1566315899:552 Finding list of dirty attributes took until 12ms app.js?1566315899:552 Querytest took until 14ms app.js?1566315899:552 Attribute cache compliation took until 14ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 19ms app.js?1566315899:552 Took 21ms app.js?1566315899:563 Body drop! app.js?1566315899:562 drop on upper canvas app.js?1566315899:562 Compendium item dropped onto canvas! app.js?1566315899:552 Show Character View Dialog! app.js?1566315899:552 DELAY RENDER FOR ATTRIBUTES! app.js?1566315899:545 257 app.js?1566315899:545 Do refresh link cache! app.js?1566315899:552 --- RENDER CHARACTIVE VIEW ---- app.js?1566315899:552 Redoing charsheet html app.js?1566315899:552 137ms to end of html app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 12ms VM12:4735 UPGRADING TO v2.0 app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 62ms app.js?1566315899:552 Updating ALL VALUES app.js?1566315899:552 Finding list of dirty attributes took until 64ms app.js?1566315899:552 Querytest took until 66ms app.js?1566315899:552 Attribute cache compliation took until 66ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 97ms app.js?1566315899:552 Appending to screen took until 153ms app.js?1566315899:552 Took 174ms VM12:4727 UPGRADING TO v2.1 VM12:904 UPDATING SKILLS VM12:4719 UPGRADING TO v2.2 VM12:904 UPDATING SKILLS VM12:4414 Preprocessed v2.2 upgrade VM12:3485 CHECKING CASTER LEVEL VM12:4711 UPGRADING TO v2.3 VM12:904 UPDATING SKILLS VM12:4703 UPGRADING TO v2.4 VM12:4248 GLOBAL SKILLS VM12:4212 GLOBAL SAVES VM12:4176 GLOBALATTACK VM12:4131 GLOBALDAMAGE VM12:4695 UPGRADING TO v2.5 VM12:4687 UPGRADING TO v2.6 VM12:4679 UPGRADING TO v2.7 VM12:4607 Version 2.7 UPGRADE VM12:4669 5th Edition OGL by Roll20 v2.7 app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 14ms app.js?1566315899:552 Updating ALL VALUES app.js?1566315899:552 Finding list of dirty attributes took until 15ms app.js?1566315899:552 Querytest took until 16ms app.js?1566315899:552 Attribute cache compliation took until 17ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 55ms app.js?1566315899:552 Took 58ms app.js?1566315899:545 Do refresh link cache! app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 12ms app.js?1566315899:547 Reorder by ZORDER app.js?1566315899:552 CLICKED: radio/checkbox <input class=​"sheet-npc_options-flag" type=​"checkbox" name=​"attr_npc_options-flag" checked=​"checked">​ app.js?1566315899:552 Really updating character sheet values app.js?1566315899:552 Setting up repeating sections took until 16ms app.js?1566315899:552 Finding list of dirty attributes took until 17ms app.js?1566315899:552 Querytest took until 19ms app.js?1566315899:552 Attribute cache compliation took until 19ms app.js?1566315899:552 Set values (including auto-calcuating variables) took until 26ms app.js?1566315899:552 Took 116ms app.js?1566315899:560 Refresh Journal List! app.js?1566315899:560 Search took 11ms
1566431430
PrincessFairy
Plus
Marketplace Creator
Sorry I don't know how to shrink code box
Also having this issue Monsters I've had issues with: Black Bear (SRD), Mimic (MM1), Clockwork Hound (TOB), Clockwork Beetle Swarm (TOB) Broken Monster's Console Output Body drop! app.js?1566315453:562 drop on upper canvas app.js?1566315453:562 Compendium item dropped onto canvas! app.js?1566315453:547 Reorder by ZORDER Working Monster's Console Output Body drop! app.js?1566315453:562 drop on upper canvas app.js?1566315453:562 Compendium item dropped onto canvas! app.js?1566315453:552 Show Character View Dialog! app.js?1566315453:552 DELAY RENDER FOR ATTRIBUTES! app.js?1566315453:545 139 app.js?1566315453:545 Do refresh link cache! app.js?1566315453:552 --- RENDER CHARACTIVE VIEW ---- app.js?1566315453:552 Redoing charsheet html 9Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure image '<URL>'. This content should also be served over HTTPS. app.js?1566315453:552 143ms to end of html app.js?1566315453:560 Refresh Journal List! VM12:4735 UPGRADING TO v2.0 app.js?1566315453:560 Search took 633ms app.js?1566315453:552 Really updating character sheet values app.js?1566315453:552 Setting up repeating sections took until 8ms app.js?1566315453:552 Updating ALL VALUES app.js?1566315453:552 Finding list of dirty attributes took until 9ms app.js?1566315453:552 Querytest took until 10ms app.js?1566315453:552 Attribute cache compliation took until 10ms app.js?1566315453:552 Set values (including auto-calcuating variables) took until 51ms app.js?1566315453:552 Appending to screen took until 85ms app.js?1566315453:552 Took 93ms VM12:4727 UPGRADING TO v2.1 VM12:904 UPDATING SKILLS VM12:4719 UPGRADING TO v2.2 VM12:904 UPDATING SKILLS VM12:4414 Preprocessed v2.2 upgrade VM12:3485 CHECKING CASTER LEVEL VM12:4711 UPGRADING TO v2.3 VM12:904 UPDATING SKILLS VM12:4703 UPGRADING TO v2.4 app.js?1566315453:552 Really updating character sheet values app.js?1566315453:552 Setting up repeating sections took until 24ms app.js?1566315453:552 Updating ALL VALUES app.js?1566315453:552 Finding list of dirty attributes took until 25ms app.js?1566315453:552 Querytest took until 27ms app.js?1566315453:552 Attribute cache compliation took until 28ms app.js?1566315453:552 Set values (including auto-calcuating variables) took until 109ms app.js?1566315453:552 Took 113ms VM12:4248 GLOBAL SKILLS VM12:4212 GLOBAL SAVES VM12:4176 GLOBALATTACK VM12:4131 GLOBALDAMAGE VM12:4695 UPGRADING TO v2.5 VM12:4687 UPGRADING TO v2.6 VM12:4679 UPGRADING TO v2.7 VM12:4607 Version 2.7 UPGRADE VM12:4669 5th Edition OGL by Roll20 v2.7 app.js?1566315453:552 Really updating character sheet values app.js?1566315453:552 Setting up repeating sections took until 12ms app.js?1566315453:552 Finding list of dirty attributes took until 28ms app.js?1566315453:552 Querytest took until 33ms app.js?1566315453:552 Attribute cache compliation took until 34ms app.js?1566315453:552 Set values (including auto-calcuating variables) took until 37ms app.js?1566315453:552 Took 39ms app.js?1566315453:545 Do refresh link cache! app.js?1566315453:560 Refresh Journal List! app.js?1566315453:560 Search took 505ms app.js?1566315453:547 Reorder by ZORDER
This appears to be well documents at this point, so I am echoing what's been stated above. Example tokens brought in w/o a loaded character sheet Giant Ape (mm1) Githzerai Zerth (mm1) Githzerai Monk (mm1) Githyanki Warrior (mm1) Githyanki Knight (mm1) Using the D&D 5e by Roll20 character sheet Thanks
1566573116
PrincessFairy
Plus
Marketplace Creator
Roll20 personal: I would like it if you could please let us know when things are backing to working order. I am having a very hard time creating game information due to tokens not providing the creatures details. Thank you so much.
1566574586
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
I haven't experienced this particular bug, so I can't reproduce or test, but here is something to try as an interim workaround. With the character sheet open, but not popped out of the tabletop, try dragging the creature onto the sheet and see if it will populate the appropriate fields through drag and drop.
1566583850

Edited 1566584151
PrincessFairy
Plus
Marketplace Creator
Adult Copper Dragon, Ancient Silver Dragon, Blink Dog, Bug bear Chief, Death Knight, Crocodile, and Drow. I wanted to help so I decided to test several more. I am checking on Google Chrome, Internet Explorer, and I am still getting no information on the NPC character sheet. I have disabled every ad blocker and extension that I have on and I am still not able to get anything to load. I did manage to get an ancient tree to load everything, but nothing else so far has.
I'm having the same issue. It seemed to start after I used Charactermancer in my game for the first time. Creatures I've tested include goristro, Marilith, blue abishai, and others. I tested MM5e, MTF, and Tomb of Beasts and all exhibit the same problem.  My other games on roll20 under the same account do NOT show this same issue, so it seems isolated to the one game I used Charactermancer in while the DM.  Things I tried to fix the issue that failed:  Toggled the setting for Charactermancer as default for new characters.  Rolling back the game to before using Charactermancer Making a copy of the game. The copy has the same issue.  The only workaround I found is to pulling the creatures from the compendium while in a completely different game then using transmogrifier tool to copy the creatures into the broken game. 
1566587363
PrincessFairy
Plus
Marketplace Creator
I tried a different character sheet, the 5e shaped sheet and apparently the monsters are appearing in that with all there information but the standard 5e character sheet by roll20 is not loading them.
I am having the same issues with most of the creatures. I havent tried all the monsters but most dont work. 
1566671018
PrincessFairy
Plus
Marketplace Creator
I wonder how long its going to be before this is fixed?
Apparently it's getting worked on and updates will get posted here. That said, it'd be nice to have some insight into what's up. keithcurtis said: I haven't experienced this particular bug, so I can't reproduce or test, but here is something to try as an interim workaround. With the character sheet open, but not popped out of the tabletop, try dragging the creature onto the sheet and see if it will populate the appropriate fields through drag and drop. Tried this to no avail :(
1566880323
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Dan said: Apparently it's getting worked on and updates will get posted here. That said, it'd be nice to have some insight into what's up. keithcurtis said: I haven't experienced this particular bug, so I can't reproduce or test, but here is something to try as an interim workaround. With the character sheet open, but not popped out of the tabletop, try dragging the creature onto the sheet and see if it will populate the appropriate fields through drag and drop. Tried this to no avail :( Yeah, creatures suddenly stopped populating for me and I couldn't drag it onto the sheet either. I went to do more testing today, and everything was working again. Maddening.
Has this been fixed yet?  Any updates?
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keithcurtis
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Rebecca W. said: Has this been fixed yet?  Any updates? This should be fixed . Are you still experiencing the issue?
I appear to be having this same issue specifically with the Mage entry from MM1. I'm using the standard sheets. I just purchased the Monster Manual. I am able to drag any other token onto the map but the mage specifically will not populate. 
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keithcurtis
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Jason K. said: I appear to be having this same issue specifically with the Mage entry from MM1. I'm using the standard sheets. I just purchased the Monster Manual. I am able to drag any other token onto the map but the mage specifically will not populate.  Try deleting the Mage character entirely from your game and drag in a fresh one from scratch. Also, try dragging the Mage into a different game.