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games not loading

1571669421

Edited 1571669440
since yeterday games just will not load anymore is there something i can do? in this pic its already loading for 4 hours
Ditto, currently experiencing the same thing.
Mith Vakhar said: Ditto, currently experiencing the same thing. honestly sucks because i need to work on some sheets
for me, it's not loading any of my pictures.  Same problem?  Different?
Same problem...Yesterday too
1571681494

Edited 1571695539
same here, pretty much: 1) stuck at the black screen with the Roll20 logo and the "Loading..." text. 2) I started having this problem a few days ago already. 3) sometimes the game does start but it seems to be a 1 in 15 chance.   * when it does open normally, everything else works fine (I think). ... at least I am not the only one experiencing this problem. Something that might be noteworthy: In firefox and chrome I get the following error message within the browser console,  ReferenceError: soundManager is not defined   To try and fix this I already did the following: 1) erased the game chat log. 2) cleaned my browser cache. 3) disabled most extensions. 4) tried opening my Roll20 games with firefox   * this resulted in the same problem.   * chrome is the browser I use for roll20 normally. Other Data: * using windows 10, 64 bit * logging in from Germany * using Kaspersky total security * Chrome Version: 77.0.3865.120 (Official Build) (64-bit) * just like a user stated in a post above mine, I am working on character sheets currently. EDIT: wrote this in the thread suggested by Kraynic
1571683066
Kraynic
Pro
Sheet Author
You all should probably take this to the thread with higher post count that has dev comment:&nbsp; <a href="https://app.roll20.net/forum/post/7845450/stuck-in-loading-screen" rel="nofollow">https://app.roll20.net/forum/post/7845450/stuck-in-loading-screen</a>
Hello , I'm sorry to hear that you're having issues with the site. To rule out possible issue,&nbsp; please carefully work through these steps of our guide to&nbsp; Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome&nbsp; and&nbsp; Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable&nbsp; all&nbsp; add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through all of the requested information in&nbsp; Step 4 .&nbsp; (Don't forget the complete Console Log! Thank you!