Hello everyone, As some of you already reported, there have been some recent issues with the Paizo Sync feature, which allows you to grab a PDF copy from Paizo after purchase from Roll20, or a discount on the corresponding Roll20 item after purchasing from Paizo. More information regarding this feature can be found on our Help Center . After further investigation, we have found that these issues seem to stem from a problem with the Paizo API, which allows for the synchronization between our two sites. We are actively working with Paizo to get this resolved as soon as we can. However, so we can best provide data and information to Paizo, we would ask that anyone who is experiencing the problem please send us an email to <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a> with the below “Paizo Sync Issue Template” included and filled out. Thank you all for your patience as we work to get you back to gaming as normal! Paizo Sync Issue Template Please do not respond to this thread with the information below-- this is meant strictly for email! Roll20 Account Email Address: Paizo Account Email Address: Are you unable to access ANY discounts, or are you having issues with specific products? If the latter-- what product(s) that are not syncing and their purchase origin (Roll20.com or Paizo.com):