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My downloaded music isn't working, but the Tabletop Audio and such is. Why?

I've been trying to play music I've downloaded online into the game and it's worked until today. Now, for some reason, I can't hear a thing in the actual game and it's very frustrating. The only music that works is the music and ambience you already get for free through Tabletop Audio, Battlebards, etc. Why is this, I'm confused.
I'm sorry, need to clarify. I can hear all the music just fine, however my friends who I'm running the game for can't, and we've tried seeing if extensions were causing it, they cleared their cache, etc. But nada.