Logged out when attempting to view old chat logs

Whenever I try and "view on one page" or "view older" in chat archive it logs me out. Would be nice to have a fix for this, if anyone has one. Thanks. 

Got the same problem.

I just started having a similar issue. One of my friends was having the issue earlier, as well.

I noticed this last night as well.

I am also having this issue.

Same Problem

Same problem.

Hi, all! Thanks for reporting this issue. Would you be willing to help us troubleshoot this issue? Here's the information we need: Does this happen with all games? Are you the GM or a player in the games where this happens? What character sheet are you using in the affected games? Can you provide the game ID for a game where this is happening? The game ID is the number in the URL when you look at the game details page. Do you have any browser extensions enabled?  Please disable them and see if the issue persists. What web browser and OS are you using? Thanks for helping us troubleshoot this issue!

From the other thread : In my campaign of "The Couriers" when I go to the external Chat Archive, I see only the most recent page. Any attempt to go backwards, or to view the entire archive on a single page, causes me to be shunted to a Log In page. Even after logging in again, nothing happens. I have attempted the same thing (Viewing the entire chat archive or moving pages) in other games I have and it seems to work there. It seems to just be The Couriers game that is having this issue. Game link here:&nbsp; <a href="https://app.roll20.net/campaigns/details/1255963/the-couriers" rel="nofollow">https://app.roll20.net/campaigns/details/1255963/the-couriers</a>

Does this happen with all games?&nbsp; Yes, but I only have the one game. Are you the GM or a player in the games where this happens? I am the GM What character sheet are you using in the affected games? D&amp;D 5e by Roll20 Can you provide the game ID for a game where this is happening?&nbsp; The game ID is the number in the URL when you look at the game details page. 6479533 Do you have any browser extensions enabled? &nbsp;Please disable them and see if the issue persists. I do have some browser extensions (such as beyond20) in chrome, but I also tried in FF and Edge which i do not normally use and don't have any extensions active on. What web browser and OS are you using?&nbsp; I've tried in Chrome FireFox and Edge. All on windows 10.

Does this happen with all games? No, I have multiple games and cannot view only the ones I run. I did just upgrade to Pro. Are you the GM or a player in the games where this happens? Both. My players also cannot view the logs. What character sheet are you using in the affected games? 5eroll20 Can you provide the game ID for a game where this is happening?&nbsp; The game ID is the number in the URL when you look at the game details. 3930122 Do you have any browser extensions enabled? &nbsp;Please disable them and see if the issue persists. No extensions&nbsp; What web browser and OS are you using? Chrome, safari, firefox, edge - windows 10 and snow leapord.

Does this happen with all games? I only have one game that I'm running in which this happens Are you the GM or a player in the games where this happens? GM What character sheet are you using in the affected games? D&amp;D 5e by Roll20 Can you provide the game ID for a game where this is happening?&nbsp; The game ID is the number in the URL when you look at the game details page. 5430636 Do you have any browser extensions enabled? &nbsp;Please disable them and see if the issue persists. No What web browser and OS are you using? Chrome and Windows 10

Gabriel reported elsewhere : When I try to click on any of the First, Newer, Older, Last or Show on One Page buttons, I am redirected to&nbsp; <a href="https://app.roll20.net/sessions/new" rel="nofollow">https://app.roll20.net/sessions/new</a> &nbsp;and my current session is dropped. After I sign in, I am sometimes redirected to either&nbsp; <a href="https://roll20.net/welcome" rel="nofollow">https://roll20.net/welcome</a> &nbsp;or back to the Chat Archive. Either way, when I am back to the Chat and try it again, the same thing happens over and over again. The only way I managed to access the older pages and the chat on one page was inputting the filter parameters directly on the URL. I'm using Google Chrome Version 80.0.3987.163 and I tried the same process in Incognito Mode, only to get the same results.

Hi, folks! We think we've identified the issue, and have logged the bug to be worked on by the developers. Thanks for your reports! You helped us narrow down the problem.

Awesome!&nbsp; Thank you!

issue still isn't fixed

I am still having this issue. Does this happen with all games? No, only the one game in which I am the creator/GM Are you the GM or a player in the games where this happens? GM What character sheet are you using in the affected games? D&amp;D 5e by Roll20 Can you provide the game ID for a game where this is happening?&nbsp; The game ID is the number in the URL when you look at the game details. 4842631 Do you have any browser extensions enabled? &nbsp;Please disable them and see if the issue persists. No extensions&nbsp; What web browser and OS are you using? Chrome, Firefox, and Edge - Windows 10

Thanks, Meansy. As mentioned, this has been identified and reproduced and the developers have it to work on. I'll update this thread when it's resolved. &nbsp;&nbsp;&nbsp;&nbsp; meansy said: issue still isn't fixed

For those who very much need to workaround the issue, here is a clunky way to work around it: Open your game details page in your browser, and then a non-game page in Roll20 in a separate window. Open the chat log as normal. Refresh the second window. Login. Click to navigate to a different page in your chat log. Refresh the second window and login again. In essence, every time you access a page in the chat log that displays a particular image that's used in the roll template, you will be logged out, but the logout happens after the page renders. So you should be able to load the page, but then you'll have to login again to navigate to the next page. Obviously, this is not ideal, and the devs have this as a priority ticket to work on.

Hi, folks. We pushed a hotfix this morning that should have fixed this issue.&nbsp; Please report back here if you are still getting logged out when accessing your chat archive.

Fixed for me and my players. Thanks for the help.

My own issue seems to be resolved now! Thanks for the awesome help in getting this straightened out.