GiGs said: no need to engage with this nonsense. In that world, the questionable poster never has any reason to think their POV is anything problematic. Instead, Syneran posed them with a worthy alternative thought: "that doesn't make sense as a business strategy, is the source you got this information from reputable?" That seed might not take now, but it might bounce around later. Merely moderating and deleting the post will have 0 impact on their future behaviour, just prevents someone else from being like "ehhhh I don't really want to read that slander *report* ". A good planted seed might get them in the future to think, when they hear some reactionary information, "so who is the person saying this, why are they saying it, and what's the opinion of the other side?" And that would be a good bit of personality development. People should always ask that question when they encounter new information. It's great to double check on facts and know who's funding media... with the thought in question... could someone with a VTT in conflict with Roll20 have said that, for example? I don't know who's behind those words, and until I do, I can't trust the veracity of that particular claim. If they were like #@$%$%^%^%%%% and just streaming out cuss words, sure, ignore them. You should ignore people who are obviously only fixing to fight. I was a forum moderator and admin for many years and always engaged first with potential problem posters instead of deleting them and moving on. We had a very low ban rate. Usually we could get people through their personal problems manifesting into their posts via thought provoking PMs. Perhaps not something doable on a huge forum, but I don't think that single post indicates in any way that poster should be ignored forever. It just tells me they're hurting because of their place in society and trying to figure out a way to express that. Shunning them won't help them know where they can improve, anyway, and not only that, they responded to the response in a civil fashion so it's not like responding to them triggered a fight. It might have even got them to think a bit, and, their question was answered! I'm sure it'll be deleted, but I think the interaction between those two went down as well as it could have. No tempers were raised. A miracle, on the internet. In answer to the other question: &nbsp: is a "no breaking space". That's what it stands for. It makes a space between words without going onto a new line. :) Useful when you want to control how a line output happens in code.