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How do you see imported characters in Roll20?

Hello, my players are trying to import their characters from another campaign, but neither of us can see the characters once they've been imported. I allow importing characters on my server, and I'm a pro subscriber.

Edited 1593472403
Sheet Author
Most likely the permissions didn't make the trip.  Just hit the edit button and set the view and edit permissions on the sheets. Edit:  Since this isn't a suggestion, I flagged your post to be moved to the Specific Use Questions & Macros forum.
I figured it out, thank you!