The latest numbers published tells the tale: only 1.5% of games on Roll20 is Pathfinder 2E, which lags behind even Pathfinder 1E at 3% of games and 5e at 56% of games. So its easy to see why they aren't going to stay committed to supporting Pathfinder 2E, financially it doesn't make sense for them to. So, it's best to move to a table top that provides better fan support than you get for paid corporate support if you're interested in Pathfinder 2E. The fact they promised a charactermancer in early 2020, and we are now in 2021 with no update, tells you everything you need to know about where they are putting their resources. It's hard to fault them given the numbers.