I will just try and help Roll20 here as it appears that no else will. Please state the following to help Roll20 debug your issue faster What character sheet are you using? Be specific! Write the exact name of the sheet, aka "D&D 5E by Roll20" do not write "my sheet", "war gear", "pathfinder", "4e". Many systems have multiple character sheets, both official and custom. This is the most important step Provide screen shots of your exact problem. Make sure to include the entire character sheet in the screenshot, and highlight the problem with a red box or something similar. Create a minimum working example . Try to create a new game with the problematic sheet, and see if the problem still exists. This will eliminate error sources from API scripts, Macros, and the likes. Provide a link to your game for Roll20 to use . If you can provide a link for Roll20 to directly join your game and see the problem, then it will give them another source for finding the error, thus allowing Roll20 to go directly into fixing the bug instead of having to search for it first. If you managed to do step 3 and create a minimum working example, then provide a link to this game. Please help Roll20, to help you. If you do not give them anything proper to investigate, do not expect your problems to be magically fixed!